Uyazi ukuthi ubuchwepheshe obusafufusa buba ngokoqobo uma amafemu e-Big Tech ezama ukuba ngabanikazi babo. Yilokho okwenzekayo njengoba i-Salesforce izama ukubamba ubuholi bemakethe yama-agent e-AI ezimele. Abenzeli be-AI amasistimu ahlakaniphile aklanyelwe ukwenza imisebenzi ngokuzenzakalelayo. Emcimbini wayo waminyaka yonke we-Dreamforce, i-Salesforce yethula i-AgentForce, . Ngemuva kwalokho, i-CEO ye-Salesforce uMarc Benioff waba matasa kakhulu ehlasela inani lamamodeli ezilimi ezinkulu (LLMs) futhi ethwebula iMicrosoft ngesilinganiso esihle. Ngokwazi: i-ejenti yayo ye-AI ezimele yendawo yokusebenza Muva nje uthe abasizi be-AI abakhiqiza i-LLM, njengeMicrosoft Copilot, bagcwele ngokweqile. Ku-Rapid Response podcast, uthe, “Kungenzeka ukuthi sezwa kulaba baphristi nabapristikazi be-AI balezi zinkampani eziyimodeli ye-LLM kanye ne-Microsoft nabanye mayelana ne-AI yokwelapha umdlavuza nokushintsha kwesimo sezulu, futhi sonke kufanele sixhume kulezi zitshalo zamandla enuzi ukuze sithole. lezi zikhungo zedatha. Akukho kulokhu okuyiqiniso.” Futhi Ngemuva kokuthi iMicrosoft ithe izovumela izinhlangano ukuthi ngaphakathi kwesiteji se-Copilot Studio, u-Benioff ukhiphe a : "I-Microsoft iqamba kabusha u-Copilot ngokuthi 'ama-ejenti'? Leyo imodi yokwethuka. Masibe ngokoqobo — I-Copilot iyi-flop ngoba i-Microsoft ayinazo idatha, imethadatha, namamodeli okuphepha ebhizinisi ukudala ubuhlakani bangempela benkampani." bakhe awabo ama-autonomous AI agents ukwehliswa okunonya ku-X https://x.com/Benioff/status/1849506221931287013?embedable=true Kungani i-CEO ematasa yenkampani yomhlaba wonke ye-Big Tech ebiza izigidigidi ingathuka kuma-LLM nakuMicrosoft? Ngoba uBenioff uyazi ukuthi abenzeli be-AI babaluleke kangakanani. Lokhu kusho: Ufuna ukususa ingxoxo emayelana ne-AI kuma-LLM futhi iye kubenzeli be-AI. Ubona ukungena kweMicrosoft kubenzeli be-AI njengosongo. Ukube akakwenzi lokho, ubengasinaka isimemezelo seMicrosoft. Ngokwenza kanjalo, wagcizelela ukubaluleka kwama-agent e-AI. Futhi uthuthukise . iMicrosoft Ukubaluleka kwama-AI Agents Imakethe yama-autonomous AI agents ikhula ngokushesha. Imakethe yama-agent e-AI kulindeleke ukuthi inwebe isuka ku-$5.1 billion ngo-2024 iye ku-$47.1 billion ngo-2030, okubonisa . I-Salesforce ifuna ucezu lwaleyo makethe. izinga lokukhula elihlanganisiwe lonyaka lama-44.8% Kodwa izinombolo aziwuthathi kahle amandla azo. Eqinisweni, ama-agent e-AI abe yisihloko esishisayo esimela ukweqa okubalulekile ku-AI ecosystem. Ngokungafani nezinhlelo ze-AI zendabuko ezisabela emiyalweni, ama-agent e-AI angaphishekela izinjongo ngokuqhubekayo, afunde kokuhlangenwe nakho kwawo, futhi aze ahlanganyele namanye ama-ejenti nabantu ngezindlela eziyinkimbinkimbi. Ngenxa yalokho, abenzeli be-AI bangase benze imisebenzi evamile, eyisicefe abantu abangafuni ukuyenza - njengokufaka idatha, ukuphatha amakhalenda, ukwenza ngokuzenzakalelayo ukudalwa kwemibiko, nokunye okuningi. Ngamanye amazwi, lokho i-AI ebilokhu ikuthembisa ngaso sonke isikhathi. Lokhu kuzimela kuye kwavusa kokubili injabulo novalo. I-Venture capitalist uJeremiah Owyang ucabange ukuthi ama-AI agents azokwenza ngoba amabhizinisi azodinga ukuthola ukuthi angasetshenziswa kanjani kabusha izingosi zawo kubenzeli be-AI abenza ukusesha kuwebhu esikhundleni sabantu. UChris Mattmann, owayeyisikhulu esiphezulu se-NASA JPL kwezobuchwepheshe kanye ne-innovation, uveza ukukhathazeka kwabaningi ngokubuza ukuthi . thuthukisa amawebhusayithi ilungele umhlaba lapho i-AI isebenza khona ngaphandle kokuqondisa komuntu U-Gartner uhlonze i-“Agentic AI” njengethrendi , egcizelela amandla ayo okuguqula ukusebenza kwebhizinisi. U-Gartner ubikezela ukuthi ngo-2028, ama-33% ezinhlelo zokusebenza zesofthiwe yebhizinisi azofaka i-AI ye-agent, evumela u-15% wezinqumo zomsebenzi wansuku zonke ukuthi zenziwe ngokuzimele. Nokho, uGartner uxwayisa ngesidingo sokubusa ukuze kuvinjwe izingozi ezifana nokuchema kanye nezindaba zobumfihlo. UGartner ugcizelela ukubaluleka kokusungula imigwaqo yokuqapha ukuze kuqinisekiswe ukuthi i-AI ihambisana namagugu nezinjongo zomuntu. ephezulu yezobuchwepheshe ka-2025 UMarc Benioff ngokumelene neMicrosoft Lokhu kusibuyisela ku-Marc Benioff. Usewafundile amahlamvu etiye. Ubona ama-agent azimele njengekusasa, futhi ubeke ukubheja kwakhe ngokufanele. I-Salesforce izishumekile kuyo . Uma ushumekwe ngokujulile kuyo yonke inkampani yaseMelika, umkhiqizo wakho uba i-Trojan Horse yobuchwepheshe obusha. Isibonelo, i-Salesforce AgentForce izosebenzisa ama-agent e-AI azimele athuthukisa isevisi yamakhasimende, ukuthengisa, ukumaketha, kanye nemisebenzi yezentengiselwano. 150,000 izinhlangano Udinga ukwenza ngokuzenzakalelayo imisebenzi yenjwayelo efana nokuphendula imibuzo yamakhasimende, imikhondo yokuthengisa efanelekayo, nokwenza imikhankaso yokumaketha ibe ngcono? Sawubona, kukhona i-ejenti yalokho - i-AgentForce. Udinga indlela esebenza kahle kakhulu yokuthola imininingwane eqhutshwa idatha kwa-Salesforce? Nokho, i-AgentForce isebenzisa i-Atlas Reasoning Engine ukuze ihlaziye idatha, yenze izinqumo, futhi yenze imisebenzi ngokuzenzakalelayo. IMicrosoft ayikuthathi konke lokhu ukuhlala phansi. Ngo-Okthoba 21, iMicrosoft : kumenyezelwe Ikhono lokudala ama-agent azimele nge-Copilot Studio. Ukwethulwa kwama-ejenti amasha ayi-10 azimele ku-Dynamics 365 ukuze kwakhiwe amandla okuthengisa, isevisi, ezezimali kanye nemisebenzi ye-supply chain. Nansi indlela eqondile iMicrosoft echaze ngayo kubhulogi yayo umthelela ongaba khona wama-agent we-AI: I-Copilot ingumsizi we-AI - ikusebenzela - futhi I-Copilot Studio ikuvumela ukuthi udale kalula, uphathe futhi uxhume ama-ejenti ku-Copilot. Cabanga ngama . Yonke inhlangano izoba neqoqo lezinkanyezi zama-ejenti - kusukela ekushesheni nasekuphenduleni kuya ekuzilawuleni ngokugcwele. Bazosebenzela umuntu oyedwa, iqembu noma umsebenzi ukuze baqhube futhi bahlele inqubo yebhizinisi. I-Copilot yindlela ozosebenzisana ngayo nalawa ma-ejenti, futhi azokwenza yonke into kusukela ekusheshiseni ukukhiqiza okuholayo nokucubungula ama-oda okuthengisa kuye ekwenzeni ngokuzenzakalelayo uchungechunge lwakho lokuhlinzeka. wakho -agent njengezinhlelo zokusebenza ezintsha zomhlaba one-AI Empeleni, iMicrosoft izolwa neTrojan Horse yayo: amaphesenti angama-60 eFortune 500 asebenzisa iMicrosoft 365 Copilot (ngeMicrosoft ngayinye). Isikhulu esiphezulu seMicrosoft sigweme impi yamagama noBenioff. Esikhundleni salokho, uthembele kuJared Spataro ukuthi aphendule amazwi ka-Benioff aphikisayo. , “Wonke amakhasimende asendaweni ehlukile ohambweni lwawo, kodwa sekukonke sizwa okuhluke kakhulu ku-Copilot wethu kumakhasimende e-Microsoft 365 . . . Ngekota edlule iyodwa, sibone ukwanda kwamakhasimende ngamaphesenti angaphezu kuka-60, futhi abasebenzisi bansuku zonke baphindeke ngaphezu kokuphindwe kabili – okuyinkomba ecacile yenani le-Copilot emakethe.” utshela i-CRN UMarc Benioff ngokumelene nama-LLM Angazi ukuthi izohamba kanjani impi phakathi kweSalesforce neMicrosoft. Nokho, ngikholwa ukuthi u-Benioff akalungile ukuhlasela izinhlelo zokusebenza ze-AI ezisekelwe ku-LLM ezisekelwe ekwazisweni kwabantu. I-ChatGPT isineminyaka emibili kuphela isemakethe, futhi kakade imikhiqizo ye-AI ekhiqizwayo engekho eshalofini esekelwe kuma-LLM ishintsha izimpilo zethu. Ngaphezu kwalokho, sisesezinsukwini zokuqala zamabhizinisi akha amamodeli awo akhiqizayo e-AI ngokusekelwe kudatha yangasese. Cabangela izimboni ezimbili ezisithinta sonke: izinsizakalo zezezimali nokunakekelwa kwezempilo. Amasevisi ezezimali: Ama-LLM ashintsha indlela amasevisi ezezimali enza ngayo umsebenzi wawo, amafemu afana ne-BlackRock ewasebenzisa ukuhlaziya idatha yemakethe nokuhlonza amathuba okutshala izimali. Ithimba le-BlackRock elisebenzayo lokulingana elisebenzayo lisebenzisa ama-LLM ukuze licubungule amasethi edatha, lidalule amaphethini izindlela ezivamile ezingase zigeje. I-Hedge fund i-Bridgewater Associates, ephethe iphothifoliyo engu-$19 billion, isebenzisa ama-LLM ku-AIA Platform yayo ngemisebenzi eyinkimbinkimbi njengocwaningo lwemakethe. Ukunakekelwa kwezempilo: izibhedlela zithola indlela yokusebenzisa ama-LLM ukuze kuthuthukiswe ukusebenza kahle kulo lonke ibhodi, kusukela ekuthuthukiseni ukuthathwa kwegumbi lezimo eziphuthumayo kuya ekuthuthukiseni ukunakekelwa komtholampilo. Isibonelo, i-HCA Healthcare eTennessee ihlanganisa ama-LLM ezibhedlela zayo, igxile ekuthuthukiseni imisebenzi edla isikhathi njengokubhala amanothi asuka ezingxoxweni neziguli ngesikhathi sokuvakasha. Izibonelo ezingenhla zibonisa indlela ubuchwepheshe obushintsha ngayo umhlaba: umsebenzi owodwa ngesikhathi. Ngezinye izikhathi ngezindlela ezibonakalayo. Imvamisa ngemuva kwezigcawu. I-Benioff ilungile ekucindezeleni amafemu ezobuchwepheshe ukuthi athuthukise amamodeli e-AI asekelwe ku-LLM. Benza amaphutha futhi babhekane nokugxekwa ngezindaba ezinjengokuchema kanye ne-copyright yobuhlakani. Kodwa ngakolunye uhlangothi, kanjalo nama-AI agents. Kubalulekile ukubaqeqesha kahle futhi ugcine abantu benolwazi lokulungisa amaphutha futhi uvimbele ukuchema. Kodwa ushaya indiva iqiniso lokuthi ama-LLM afunda emaphutheni awo. Bayathuthuka. Ngokushesha. Uma kukhona, umthelela walokho ama-LLM angakwazi ukukwenza nazokwenza ubukelwa phansi.