Job hunting is stressful in itself. However, it becomes unbearably stressful when you are finally invited to the interview, and then you are surprised with an unexpected question. Personally, I’ve got stuck frequently on questions starting with “tell me about the case in your experience when…”
Immediately after such a question, a monkey started singing in my head, and I could remember nothing like I’ve got no experience at all. Sounds familiar? In this article, I’ll tell you how I have successfully overcome this situation preparing myself a complete list of cases to talk about.
Following my path, you’ll easily end up with your own set of cases and be ready to rock on your next job interview.
I’ve analyzed my experience both as an applicant and as an interviewer, a number of articles and discussion threads on the Internet, and came up with a list of questions that covers 80% of interview discussions about your previous experience.
If you think them through, it will be really hard to surprise you during the interview.
My suggestion is to prepare answers for these questions and be ready to swap them around adjusting to the actual discussion. You can even write the answers down and revise them from time to time.
It will be much easier, more effective, and less stressful than answering everything from scratch.
Everything starts with a general discussion about your experience. You can think of it as an elevator pitch where the project you are pitching is you. This is one of the most important parts as it creates your initial impression. My list has the following options to consider:
Now, let’s dive into cases. Success case is a must-have one, I don’t think I need to explain why. What I suggest to prepare here:
This one is even more popular than the success case. But remember that you don’t have to put all your dirty clothes out and repent for your sins. Even your failure should showcase your best features, so:
As a product manager, you are expected to deal with data. Almost every company tries to check your ability to analyze data, run AB-testing, interpret statistics, etc. The best you can do is to include data interpretation in success and failure cases.
However, in order to be 100% safe, you can also have a separate case in your pocket.
Think about the following:
The next must-have for a PM is to be user-oriented when making product decisions. Try to include user research, customer development interviews, or any other user interaction in your cases.
Showcase your ability not only to speak to real customers but also to get useful insights out of it and to grow your metrics with them.
I don’t know who rules the PM world more: users or stakeholders. That’s why it is really important to be able to present your ability to deal with different stakeholders. Include in your cases examples when:
This one shouldn’t be hard as the PM's life consists of unexpected situations. Prepare the case where everything didn’t go according to plan, and explain how easily you dealt with it. Again, think of something big and fresh.
Now, it’s time to focus on the team and your leadership skills. Showcase the situation where you spearheaded the project and lead the team to success. If it was not initially intended to be led by you – it would be just perfect!
When it comes to people management, you should also prepare an example of a conflict situation that you were able to resolve successfully. As you don’t want to appear confrontational, think about the case where you were involved but you weren’t the reason for the conflict.
I’d rather avoid speaking about intense situations which can make you emotional. Try to select a case where you can present every side of the conflict without extra judgments.
Another useful example is a case where you had to deliver some results with tough deadlines and limited resources. Almost every business wants to have managers who can save time and money –– showcase your ability to do that.
Now, let’s touch on a couple of generic questions starting with your strengths and weaknesses. Or your drivers and limitations. Or your superpowers and pain points. Here are my thoughts on it:
This question is very important even if no one asks you about it during the interview. Not only because your interviewers should check whether what you are looking for correlates with their expectations.
But you also should be able to test whether the company can give you what you want. That’s why try to answer as honestly as possible when it comes to what you expect from your future job. And be ready to present it briefly within 3 bullet points.
Bonus part. I don’t know why, but I was asked this question at least once at each round of my job search: 10 years ago, 7 years ago, 5 years ago, and now. That’s why I suggest you have an answer to it: what is your favorite product and how can you make it better?
You can adjust the answer for each company to connect with the actual industry and the company’s values.
Here is a brief summary in one picture that you can save for future use:
And… that is not the end. Do not forget to prepare your questions as it is also a great way to present yourself and stand out from hundreds of applicants. Try to ask questions that can shed some light on the things you’ve listed in question #12. If you got stuck here, I can give you some ideas to start with:
These questions are pretty general and can start a very useful and insightful discussion.
What else do you prepare for the job interview, and how do you pack your experience? Share your thoughts in the comments below. And good luck in finding your next perfect job!