How to Build a Customer Service Chatbot with Python, Flask, and Pinecone
Similarity search is a subset of the machine learning field that deals with finding closely related items to the original input. It’s incredibly useful for things like products, music, or movie recommendations. What if a customer asks a question, you could easily find previously asked similar questions and answers that could help them? In this article, we’ll build a Python Flask app that uses Pinecone — a managed similarity search service — to do just that. The user enters a question and submits the form, and then related questions appear in hopes of answering it.
Senior software engineer. Continuous learner. Educator.
Join Hacker Noon
Create your free account to unlock your custom reading experience.