Too Long; Didn't Read
Samman Surraya shares some of the best lessons he got to learn from SaaS. He says word-of-mouth marketing is the key to the growth of a business. Customer feedback can help you grow and build trust in your company. Customers are the backbone of your business, and you need to take their word for it. Do not overwhelm the users with bizarre features in their software to impress their customers.Provide top-notch customer support and train your customer support guys to understand the problems of customers.