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#customer-service

53 stories in this tag

How to Use Chatbots to Improve Brand Experience
#Chatbots
@zaheer-dodhia
August 26
Apple Card is a great jail card
#Apple
@geekonrecord
August 21
What 156 Billion Options of Shoes Teaches Us About Product Marketing and Customer Service
#Marketing
5 Ways ‘Point of Sale’ Technology Can Quickly Improve Customer Experience
#Point Of Sale
Drew Rossow
April 9
Providing customer support for 125+ Million gamers world wide
#Gaming
Erwin Lima
September 5
Why Everyone Working On A Product Needs To Be Aware Of The Voice Of The Customer
#Customer Engagement
How can AI improve a brand’s relationship with its clients?
#Customer Service
A tale of two Customer Support stories: Why ChatBot should be a standard
#Tech
Ish Jindal
September 3
Top Custom Software Development Companies
#Software Development
Explority
March 29
3 Ways for SaaS Companies to Reduce Churn with Live Chat
#Saas
Why Amazon and Kohl’s Need Each Other
#Retail
David Deal
April 26
Why Your Company Support Team Really Needs Live Chat
#Customer Service
Leslie Wilder
March 15
Open Source Knowledge Base Software Vs SaaS Solution
#Open Source
Murali S
December 9
How to Find the Balance Between Automation and Human Support
#Chatbots
Caterina Bassano
November 16
If You’re Making These 3 Mistakes, Your Company Has Bad Customer Service
#Customer Service
Bill Green
November 9
How Listening to Your Customers Makes You a Stronger Company
#Customer Service
Brian Wallace
November 1
Giving your life to keep customers happy
#Customer Happiness
Abishek Murthy
October 4
A Comparative Guide to Live Chat Platforms
#Customer Service
Parth Shrivastava
September 26
How a live chat customer support can make your users happier
#Messaging
pmusolino
September 10
How to turn your visitors into regular clients and devoted fans
#Raving Fans
Damir Mujic
September 7
Human meets computer… the rest is history
#Artificial Intelligence
Adam Ahmad
August 30
How Apple Learned to Beat the Retail System From the Best
#Apple
Brian Wallace
June 26
Apple's number is finally up - and why we've gone our separate ways while I continue to use macOS
#Apple
John Risby
June 23
It’s The Experience Dummy: The New Way to Build a Great Company
#Customer Experience
Kerry Morrison
June 11
Selling Anything Successfully Comes Down To This One Thing
#Ecommerce
5 Reasons Your Support Really Needs Live Chat
#Customer Service
Jason Grills
April 18
How Much is Your Privacy Worth To You?
#Privacy
Kerry Morrison
April 16
Automated chat versus live chat
#Chatbots
Tom Cassauwers
March 3
Shield Your Website from Content Thieves
#Seo
Katrine Spirina
March 1
Bots for everything? Or is it?
#Slack
Anaek
February 24
Chatbots aren’t dead, they are just becoming productive
#Artificial Intelligence
Tom Cassauwers
February 14
3 Tips to Increase Online Customer Satisfaction
#Customer Service
Quora
January 22
How To Go From Zero Awareness To 97% Customer Service Satisfaction In 2 Years
#Customer Service
Heidi Zak
January 16
[Day 27] Zero to MVP in 30 Days — Quick One
#Startup
Emil Bruckner
December 19
How to make your customers say WOW
#Customer Experience
Vartika Kashyap
December 11
Tips from GitHub, Vol 1: Customer Service is King
#Startup
Scott Chacon
November 6
Most effective 3 step program to developing a chatbot
#Chatbots
Abhishek Anand
October 24
Bugs in Trust
#Software Development
Michael Boufford
October 20
This app will self destruct in 5 months… How Counterpath have screwed over Mac users in the…
#Apple
John Risby
September 27
1 Star Review? Make It Your Next Marketing Campaign.
#Marketing
Jeff Higgins
September 20
Unempathetic, Rude Uber Drivers, #ApniHiGaadi is a JOKE
#Uber
Febin John James
September 11
Why Live Chat is the Best Customer Support Software
#Customer Service
Jason Grills
September 5
How Amazon and Apple Transformed Customer Service into Customer Obsession
#Startup
Ujjawal Shirkot
September 4
Why I owned a Macbook Pro for a day — and what it says to me about the future of Apple
#Apple
John Risby
September 4
Why chatbots are more about the “chat” than the “bot”
#Bots
Stefano Mosconi
August 26
Listen. Feedback matters.
#Customer Service
Brian Greenberg
August 6
How to Understand your Customers before Launch
#Startup
Ash Rust
July 13
How a human trust can build a strong connection with a product
#Uber
Brigita Bu.
July 6
The Early Traits of a $100M Company
#Startup
Ash Rust
June 22
Words That Can Make a Difference
#Technology
Negligent Indian Startups
#Customer Service
Who’s a Venture Capitalist’s Customer?
#Venture Capital
David Smooke
May 16
Blurring lines in enterprise SaaS; the race to own customer data
#Saas
Ed Sim
April 29
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