Too Long; Didn't Read
Chatbots are capable of holding contextual conversations using Natural Language Processing (NLP), which creates human-like interactions. Bots can also direct the audience to appropriate product pages based on their responses. Chatbots can also link customers to relevant guides and tutorials on your site if they are interested in learning about a topic. Chatbot is the future of Customer Relationship Management in conversational AI platforms, specifically their chatbots with AI capabilities. The more valued and satisfied the customer feels, the more they are likely to stick.
Share Your Thoughts