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Daria Leshchenko is the CEO of SupportYourApp, a Support-as-a-Service company that provides customer support to startups and tech companies. She started off as a customer service agent and made her way up to being a CEO. She considers AI the most exciting technology to watch since it changes the way starts interact with their customers. At the same time, she is sure AI will never substitute a real person in human-centered customer support business. Learn more about my thoughts and opinions on the AI in the customer service industry via the interview below.