How crypto startups can prevent customers’ anxiety
More and more people have jumped into trading and investments without a full understanding of how it works. Stressful spikes and drops in the cryptocurrency market can make even seasoned investors sweat, not to mention first-timers. For crypto startups, it leads to frustrated users discouraged to use a product and attacking the support team. The below-mentioned recommendations proved to increase customer retention rates for crypto products as well as keep the satisfaction rates high. The cryptocurrency market size is expected to grow to 2.2 billion by 2026.
CEO of SupportYourApp, Support as a Service for tech. Co-founder of Label Your Data
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