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Chatbots.Studio software engineers are creating their own platform for live agent communication called RakeUserApp. The Rake system understands and manages client requests related to company services. The chatbot has been designed for W5Golf, and is the company that provides customer experience optimisation solutions and helps develop customer experience strategies that deliver results. The company’s solution helps to strengthen relationships with your customers by providing a system that optimises relevant engagements and improved services. Users get access to the bot via the mentioned web widget and messages history.