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AI has a long way to go before we see computers like HAL, but the technology, while in its infancy, is cropping up in the business world. There are applications available for the small business owner that can help grow the business without requiring massive investments in capital or personnel. Here are five areas where AI can help a small business streamline its processes and grow: Sales, customer service, marketing, HR and data gathering. AI software can manage this process, and generate recommendations and predictions.