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Philipp Wolf is the founder and CEO of Custify, a Customer Success software designed for SaaS businesses to retain customers & grow their revenue. The company is one of the few Customer Success solutions on G2 to be rated 5/5. Philipp Wolf shares 10 steps and lessons he learned while building a successful Saa-SaaS business. You need to identify an actual and actionable need in your preferred industry that can afterward be met by your product. The long-term success of your product depends on good market research, so this is the next step.
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