Too Long; Didn't Read
Customer relationship management (CRM) is not an approach that appeared couple of years ago. Both custom and non-custom CRM software market is likely to become $35 billion worth by 2023, they say. Only 47% of companies have a 90% ready-made CRM adoption rate, while most of those who made a choice in favor of custom tool remain fully satisfied. You need specific integrations. You don’t want to spend time and money on functions you’re not need.