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Diksha is associated with Softuvo Solutions - A mobile app development company as a Content Writer. Chatbots are the computer programs that imitate the human style of conversation. There are many types of chatbots out there and it seems confusing for many to choose the right one. AI-Powered chatbots can help in increasing customer engagement, enhancing services, and saving money. The best part of using AI bots is they get better with time and provide better answers to the queries. Having a conversation won’t solve your business purpose, what you need is to turn the conversation to the right actions.