60 Stories To Learn About Customer Engagement

Let's learn about Customer Engagement via these 60 free stories. They are ordered by most time reading created on HackerNoon. Visit the /Learn Repo to find the most read stories about any technology.

1. Will Uber do a YouTube?

While disruptive services and online availability of service providers are increasingly gaining control over the market, collecting user feedback is also becoming essential. While serving more customers simultaneously has become easier, it is obvious that the quality of services offered is the primary aspect of service evaluation. And the reviews play a big role in deciding it.

2. 11 Customer Support Response Templates That Will Improve Your Email Management

Canned responses help you deliver quick responses while communicating with customers. Here are the most common canned responses that every support rep may need.

3. 4 Ways to Acquire Customers as a Sports Betting Business

Are you trying to enter the sports betting market? Find out the best-performing strategies for attracting new fans to your sportsbook.

4. Startup Interview with Asaf Nevo,CEO & Co-Founder, Pico - Get Personal

Pico - Get Personal's native gamifications and technology turns digital engagement on social into valuable first-party data for organizations of all kinds.

5. 5 Ways to Use AI to Improve Customer Success

Artificial Intelligence is a powerful set of tools that can be used throughout a business' operations allowing them to achieve better customer success.

6. A Culture Lesson From A Fuck Off Sign

Just around 2012 is when I received a lesson of a lifetime, to appreciate culture differences and how very deep they can get.

7. How to Boost Customer Engagement in Digital Marketing

customer engagement is key to keeping customers happy and loyal.

8. What is Data Collection and What are The Most Important Events to Track

When your company is client-oriented, one of your priority tasks is understanding your clients’ problems and gathering insights on how people use your product and when exactly they benefit from it.

9. Predicting if the Customer is Satisfied by the Resolution

Case study to predict if customer is satisfied by the resolution.

10. Best Customer Acquisition Tools for Rapid Sales Growth

Read this article to find out the best customer acquisition channels and the best practices to measure customer metrics so that you can improve your business.

11. User Experience Vs Customer Experience: Are They the Same?

The rise of customer-centricity has led to the emergence of several novel concepts in the field of marketing. Interestingly, the hottest ones seem to have the word “experience” in them, with user experience and customer experience being the most familiar examples. In the era when customers often engage with the service through a website or an app, the line between UX and CX is understandably blurry. However, while certainly related and mutually dependent, they still require somewhat different approaches and sets of tools.

12. Customer Engagement is the Key to Achieving Better CX

How customer engagement and customer experience are related.

13. Community Is the Core of Any Crypto Project: Building a Community 72k Strong

The community is the core of any crypto project. This is a trust factor for product users, investors, and media.

14. 11 Customer Feedback Software that Would Revolutionize 2022

Several customer feedback software is taking the market by storm. Experience the functions of some of the leading survey tools dominating 2022.

15. Practical Tips to Improve Customer Experience with Data

According to a report, almost 70% of companies compete on customer experience.

16. Creating a Notification-Based Game via Unity and Courier

I built a notification-based game with Unity Engine, Courier, Twilio, and Mailjet. This post discusses how I used Courier to build Rain Spikes.

17. Interactive Content Is Changing Customer Experience (CX) For Good

Forget the metaverse: Interactive content is already here, and it's creating a better Internet.

18. 5 Traits to Look for When Choosing a Business Partner

The days when your company was forced to accept expensive consultants who delayed your project by a few months are over. We interviewed key global executives to find out what methods they use to find partners.

19. Using an Omnichannel Approach for Exceptional Customer Experience

63% of customers expect companies to provide customer service across all their social media channels and to use social networks to connect with brands.

20. Quantifying The ROI of Email Marketing

The return on investment (ROI) for your email marketing is important so you'll need to know how to maximize it. Look at your bounce rate, open, and click rates.

21. How We Increased User Retention in the LoopMessage App Using Free Messaging

The LoopMessage app helped increase user retention several times. This was reached by sending free personalized messages via popular instant messengers.

22. How AR and VR are Propelling Businesses to New Engagement Levels

Deploying new technologies, such as VR and has become the next battleground to building greater engagement levels and improving customer experiences.

23. Diversity in the Workplace: A Challenge for HR

Increasing diversity among leadership teams is a critical component of company culture. Studies show that people feel more comfortable around leaders who are not like them. Therefore, having a homogenous leadership team can be harmful, sending a bad message to other employees. Furthermore, insufficient inclusion efforts can alienate employees from outside the company culture, resulting in stagnant organizational growth and disengagement. A diverse leadership team is critical to company success; it is also associated with higher innovation, productivity, and revenue per employee.

24. Building Notification Systems with the End Users In Mind

Before building a notification system, you should know the requirements for your users who will be creating the notifications for your end users.

25. 5 Ways to Drive Better Engagement Within Your Talent Marketplace

Here are five ways to build engagement for your talent marketplace.

26. How To Improve Customer Retention and Increase LTV

Retaining customers is the number one growth strategy for business. Learn how to retain your customer and improve lifetime value (LTV).

27. Customer Education: How to Educate Customers Profitable for Business

Customer education is a powerful growth marketing tool for online businesses. I discuss how to create a customer education strategy for your company in 2023.

28. 5 Quick Tips on How to Improve Customer Satisfaction

In this article, you'll learn what to do to satisfy your customers and how to build a stable and lucrative relationship.

29. Smarter Customer Engagement Flows with Courier's New Segment Integration

oday, we’re excited to announce that teams using Segment can now ingest notification usage data from Courier, so that it can serve as a basis for new insights.

30. 6 Strategies to Help You Narrow Down Your Brand Positioning

Product positioning, in its simplest form, is why a product or service is a good fit for the market, unique features, and better than competing products.

31. How Digital Transformation Is Redefining Customer Experience

Digital transformation gives a personalized look into the customer’s purchasing habits along with their likes and dislikes. Making it easy for brands to provide a tailor-made premium customer experience based on personal preference & unspoken need.

32. How To Clean An Email List To Improve Deliverability

A clean email list is important to ensure you are sending emails only to people who are interested. Remove inactive subscribers to improve email deliverability.

33. How to Use Gamification to Boost Conversions on your Site

Learn how to gamify website content to get more conversions on your website

34. The Importance Of Data in Sales in 2022

35. Ok Google, Improve My Retention Rate: A Customer-Centric Approach to the Crisis

COVID-19 shifted the earth from beneath the business world’s feet. Small, medium, and large businesses alike closed their doors and weren’t sure when they would open them again. As the pandemic dug in, most businesses (I hope!) put the health and safety of their employees first. Only once they could ensure their team’s safety, were they able to start putting a plan in place for recovery.

36. 5 Bulletproof Ways to Master Your Personalization Strategy in 2020

The concept of personalization in marketing has undergone a paradigm shift in recent years. From merely addressing customers by their names and wishing them on their birthdays to powering ML/AI-driven conversations and recommendations today - personalization is every brand’s ground reality, need of the hour, and fundamental challenge.

37. What Is Average Handle Time (AHT) and How To Reduce It: 20 Tips & Tactics

Average handle time is a key metric to focus on when trying to improve your customer support strategy. Read more about its major contributing factors, and what

38. The Rise of Cobrowsing For Customer Support Reps

Take a look at any industry and it’s likely that online support is expanding. The sooner you adapt to this technological trend, the better equipped you are to sustain and grow in your industry.

39. The Retail Evolution: Customers Demand Enhancements to the Shopping Experience

Andreas Hassellof, Founder and CEO of Ombori, explores how changing customer behaviors impact retail, and drive retail technology innovation.

40. How IoT is Transforming Transportation, Supply Chain, and Logistics

In today’s connected world IoT can speed up the rate of delivery actions of vehicles used for logistics and transportation purposes.

41. 7 Reasons Why Customer Success Function Fails

Ever wondered why most of the SaaS companies have got Customer Success wrong? Check out some pitfalls that caused the Customer Success effort to fail.

42. 4 Creative Ways to Generate Buzz for Your Product Launch

Are you having trouble generating buzz around your new product launch? Check out our guide on how to generate buzz for your new product launch.

43. How Technological Amalgamation With Business Pays Off in Direct Sales Industry

Technology is impacting all major industries, both positively and negatively. Understand how beneficially the technology recasts the direct selling industry.

44. Setting Up Notification Systems to Observe and Analyze Your Application

By building observability and analytics into your notification system, you can identify and quickly resolve issues by monitoring how your product is performing.

45. How to Take Your Social Media Visuals to Another Level This Summer

Thanks to the novel coronavirus, the main way for most of us to hang out with friends and family this year has been online. Online multiplayer gaming and online watch parties became 2020’s big social occasions, as the only ways you can get together without risk of infection. Individuals sheltering in place, especially younger people who are more likely to live alone, are searching online for a new sense of community.

46. SaaS Startups: How to Build Strong Customer Onboarding Experience

“You’re searching for a web app to do something. You found a search result that looks promising and decided to try it. After creating an account and reaching the dashboard, You click on different menus and look for that one thing you have in your mind.

47. 7 Secrets to Enhance Your Brands Customer Engagement on Social Media

In today's world, many businesses rely on social media to level up their game of marketing and brand awareness. With 3.8 billion social media users worldwide, there's a vast field of opportunities to interact with your target audience as a  brand.

48. 6 Customer Retention Strategies Every Small Business Owner Should Know

Generating leads and attracting new customers are keys to ensure initial business success.

49. How to Build Product Notifications That Users Will Love

Consider your users and their many different experiences and UX preferences as you design and build your product and notifications, not after.

50. Improve Monetization By Optimizing In-Store Analytics and Trendspotting

Over the years analytics has created an important space for itself in the retail industry where it helps to bridge the gap between what retailers have to offer and what the customers want.

51. Top 6 Tactics to Turbocharge Your Marketing Strategy

The internet provides a vast array of marketing opportunities. You can use social media, email marketing, and even Pay-Per-Click advertising to reach a wide audience. However, if you want to really reach more people and get more followers, you need to use the best marketing tactics.

52. What are the Reasons Behind Your Sluggish Business Growth

Every entrepreneur wants to see his business making profits and growth. But, the sober truth is--not all businesses flourish. Running a successful business is not at all an easy affair. In addition to the investment of time and money, business owners have to be ambitious, careful and able to take calculated risks for running a successful business.

53. How ChatGPT Can Help Identify the Target Audience for Google and Facebook Ad Campaigns

As an online entrepreneur, chatGPT can help identify your target audience for Facebook and Google ads campaigns. Here is a step-by-step guide on how to use chatGPT to identify your target audience online.

54. 5 Amazing Ways to Boost Your Customer Retention Rate

Improving your customer retention rate matters, and it’s something worth investing in. So here are 5 ways to know how to retain your existing customers easily.

55. Is Tech Making or Breaking Your Customer Experience?

Technology can be a two-edged sword. It can deliver incredible results and create unique problems. The customer experience (CX) sector, in particular, has been heavily impacted by technology for quite some time.

56. Interview with Maxime Jumelle About Using n8n at Blent.ai 🚀

Blent.ai has been using n8n for increasing customer engagement and improving customer experience. We talked with Maxime Jumelle, co-founder of Blent.ai to learn more.

57. 7 Ways to Turn Customers into Brand Evangelists (with Examples)

Here are 7 ways to turn your customers into brand evangelists with real-world examples.

58. 7 Critical Customer Satisfaction Metrics You Need to Measure

Measuring satisfaction – the very concept seems weird. It’s either there or not, what’s there to measure? Yet, it turns out that you can, in fact, measure customer satisfaction, and in more than one way.

59. 5 Ways to Put Your Content Promotion on Autopilot

Have you been sending out newsletters, launching social media campaigns, and doing content promotion work with age-old manual labor?

60. AI-driven Sentiment Analysis: Hacking Emotions to Boost Customer Service

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Thank you for checking out the 60 most read stories about Customer Engagement on HackerNoon.

Visit the /Learn Repo to find the most read stories about any technology.