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Canned responses are the predetermined replies to common questions mainly used to save time and cater to more customer queries in a given time. They are personalized messages where the support agent uses his/her wit, intelligence, and creativity to share a quality draft that facilitates better communication. These messages have elements that allow the customer support staff to convey to the customer quickly that they are heard and will get a satisfactory solution. The best Customer Support Response Response Templates you can start using today are the best canned response examples.