Top 25 Customer Service Tools for Every Budget and Need: 2020 Editionby@anastasiiakhlystova
382 reads
382 reads

Top 25 Customer Service Tools for Every Budget and Need: 2020 Edition

by Anastasiia17mJanuary 27th, 2020
Read on Terminal Reader
Read this story w/o Javascript
tldt arrow

Too Long; Didn't Read

The most common and convenient way to categorize customer service is by channels. There are five most popular channels that customers use for contacting businesses and getting help with their problems and issues — live chat, email, social media, phone and self-help centers. All-in-one customer service tools are tools that cover all of the above-mentioned channels in one software. Call center tools (cause it’s still a thing in 2019) and help desk tools that have them all.

People Mentioned

Mention Thumbnail

Companies Mentioned

Mention Thumbnail
Mention Thumbnail
featured image - Top 25 Customer Service Tools for Every Budget and Need: 2020 Edition
Anastasiia HackerNoon profile picture
Anastasiia

Anastasiia

@anastasiiakhlystova

Blog editor @ HelpCrunch

Learn More
LEARN MORE ABOUT @ANASTASIIAKHLYSTOVA'S
EXPERTISE AND PLACE ON THE INTERNET.

Share Your Thoughts

About Author

Anastasiia HackerNoon profile picture
Anastasiia@anastasiiakhlystova
Blog editor @ HelpCrunch

TOPICS

THIS ARTICLE WAS FEATURED IN...

Permanent on Arweave
Read on Terminal Reader
Read this story in a terminal
 Terminal
Read this story w/o Javascript
Read this story w/o Javascript
 Lite
L O A D I N G
. . . comments & more!