The constantly changing market conditions, high speed in decision-making, multitasking in asset management and the need to reduce risks require modern approaches to organizing business activities.
Complex automation of business processes becomes a way out in the conditions of the evermore complicated internal and external environment of the enterprise. It allows you to free up precious resources for strategic planning and concentration of management in key areas of the company.
Business automation is a partial or complete transfer of stereotyped operations and business tasks under the control of a specialized information system, or hardware and software complex.
As a result - the release of human and financial resources to increase labor productivity and the effectiveness of strategic management.
Automation of business processes can significantly improve the quality of management in a company and the quality of its product. For the enterprise as a whole, it provides a number of significant advantages.
As a result of automating business process management, the head of the enterprise receives more information for analyzing business processes in the form of detailed analytical reports and has the ability to qualitatively manage the company taking into account external and internal indicators.
Most companies begin automation with routine labor-intensive processes, as well as with operations that significantly affect profits and revenue: finance and accounting, document flow, production, and warehouse accounting.
Automation of such areas of activity as enterprise management, marketing, quality management, and external communications at most Russian enterprises is just beginning.
In the context of the economic crisis, the priorities in the field of business process automation are changing somewhat. The main trends of the current season include the following:
"Island" automation of individual business processes of a company sooner or later becomes ineffective, since attempts to combine several different automation systems into a single whole are often unsuccessful. When implementing the “island” approach, the goal of improving the overall performance of the enterprise is usually not set.
In contrast to this, an integrated business automation system is a system for managing the financial and economic activities of a company and ensures the maintenance of operational, managerial, and accounting records in general.
The concept of an integrated enterprise management system - ERP - was developed back in the late 80s of the last century. In the early 90s, it began to gain popularity as control systems began to appear that could implement this concept.
The ERP system is based on the principle of creating a single information space that helps to track in real-time all information about business processes in all divisions of the company.
ERP systems are built on a modular basis, and their structure implies the presence of separate blocks that are responsible for a specific process. Thanks to this principle of organization, it is possible to refine and expand the functionality of the entire system as new technologies appear, changes in legislation, or customer needs.
Most ERP systems include the following groups of modules:
When choosing software for a business process automation system, you can go in two ways:
In order to choose a specific program correctly, it is important to answer a number of very serious questions:
Since it is almost impossible to independently and at the same time competently answer these questions, it is advisable to get advice from vendor companies (software developers). In addition, you should talk with your business colleagues, as their experience sometimes helps to make a choice.
However, it is important to understand that opinions in the business community can be very subjective, due to the specifics of the industry, the size of the enterprise, limited experience in owning various ERP systems, and, as a result, the inability to see the whole picture as a whole and compare all products in relation to your conditions.
As for whether to automate individual processes or install an ERP system, it all depends on the specifics of a particular enterprise.