Rethinking Chatbots: They're Not Just for Customer Supportby@kyrylo-lyzanets
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Rethinking Chatbots: They're Not Just for Customer Support

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Chatbots are already solving a majority of customer service queries across industries. By 2020, they will be handling 80-85 percent of all customer support interactions. Chatbot is a computer program capable of conversing with users via text and audio messages. Bots can be configured in a number of domains and functions and completely transform them. Chatbots can be used both by doctors and patients for a variety of functions such as: Scheduling and checking appointments,. Locating clinics and retrieving medical reports and. Gathering medication details.

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@kyrylo-lyzanets

Kyrylo Lyzanets

CEO & Founder at AIBRO


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