Too Long; Didn't Read
Retail experts predict what to expect for in-store marketing in 2021. Innovations, retail tech, and availability on all channels are all impacting the way retailers sell to customers. Customer service and customer experience both will begin to mean more than they ever have before to consumers. Retail tech is starting to make its mark in the industry and without it, brick and mortar retailers risk losing in front of the competition. Retailers will leverage high-tech solutions to drive high-touch experiences. Promotions will be synchronized across channels.
Share Your Thoughts