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When you decide you need a CRM system, you can’t expect your chosen <a href="https://freshcodeit.com/" target="_blank">web development company</a> to read your mind and come up with a perfect solution without your input. If you want the project to meet your business objectives, start with a critical requirements’ assessment. To help your planning, we have prepared a detailed guide and an <a href="https://freshcodeit.com/freshcode-post/how-to-create-srs-system-requirements-specification-for-web-application-advice-from-experienced-developers" target="_blank">SRS template example</a>.