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Hello friend, let me share with you a thought which occupies my mind for quite some time. But first a disclaimer: It’s not my intend to induce hatred against Deutsche Telekom. I really think they do a lot of good and it’s only the new service ‘streamOn’ they offered that bothers me. So there I was — working late at night on one of my university projects. As usual in TEL building next to Ernst-Reuter Platz…yes my friend, “TEL” stands obviously for “Telekom”. Deutsche Telekom generously lets us(students of Technical University Berlin) use 2 floors of their awesome skyscraper. While taking a break I came across an offer called “StreamOn”. The idea behind it is honestly brilliant. It allows customers to stream video and audio data without using their precious mobile bandwidth. Doesn’t it sound great? url: https://www.telekom.de/unterwegs/tarife-und-optionen/streamon Read it carefully my friend. Yes, you’re right — the key word here is “partner” “Mit StreamOn können Sie die Audio- und Videodienste teilnehmender Partner im Inland auch unterwegs sorglos streamen, ohne das Highspeed-Datenvolumen Ihres Mobilfunk-Tarifs zu verbrauchen.” That probably scratched that part of your mind that holds the memory of the net neutrality scandal from 2014. If not — you might want to watch John Oliver’s ‘Last Week Tonight’ from that time: “Net neutrality is the principle that Internet service providers and governments regulating most of the Internet must treat all data on the Internet the same, and not discriminate or charge differentially by user, content, website, platform, application, type of attached equipment, or method of communication.” Now let’s just state the obvious to make a point: Suppose we have 2 competing companies and one of them is a telekom partner and the other is not. The first company has an indisputable advantage over the other one and that’s clearly . differentiation of the data depending on the source it’s coming from Furthermore you can observe another level of — audio, video and all other data…each of them is treated differently. differentiation of the data by it’s type As tempting as it is to elaborate on that I would rather share with you something else that buffles me even more. Consider this: I didn’t “accidentally come across StreamOn offer” — I don’t browse telekom’s website in my spare time. My webtech homework(which is prepared by Professor and his research assistant) mentioned it. A homework which involves (among other things) net neutrality subject refers to an offer from one of the biggest sponsors and partners of the university. Surreptitious advertising or the exact opposite of it? I don’t know and I probably never will. That’s all my friend. Thanks for your time and attention. ################end of transmission #################

StreamOn.isTypeOf(“Evil Corp”) ?

In a SaaS, measuring customer engagement allow you to get a comprehensive look at how your customer feels about your product. Most importantly, It also tells the likelihood of the customer turning into a long-term user. Acquiring your customers is just a first step in the fruitful partnership process and retaining them is the next big thing. In this scenario, it becomes essential for companies to help their customers continue using their products and renew their subscriptions. This is where a SaaS Customer Engagement model as an organizational process comes into the picture. There are basically four approaches around which a customer engagement model is built to serve the customer. 1. High Touch Onboarding The customer experience starts right from the moment they decide to purchase the product, if not before. If the product configuration is a complex process, it is owned by the Customer Success managers who take full responsibility for getting the customer onboard. In either case, they would either give the orientation by themselves or appoint an appropriate technical staff for getting the customer started. 2. Low Touch Onboarding If the purchase and configuration of the product have been automated and don’t need manual intervention, then it is called Low touch onboarding. It is usually carried out by initiating the configuration through online links sent over mail or directly on the vendor’s website after the customer has made the initial payment. The training materials in the form of the user manual or video tutorials are enough in this approach for the customer. 3. High Touch Post Onboarding This approach is mainly used for the enterprise customers who pay heavy revenue for using the product to cover the cost of one-to-one Customer Success Manager appointed to engage the customer on all aspects. In this SaaS customer engagement model, the CSMs act as customer’s peers rather than sellers in the journey of the customer’s usage of the product. It is the responsibility of the CSM to help their customer realize the value of the product and help them use it seamlessly until they adopt the product. 4. Low Touch Post Onboarding In this approach, when the Saas customer has been onboarded, the seller maintains their relationship with customers through digital or online methods rather than manual. This is a one-to-many approach as the cost of assigning a single CSM to handle a customer account cannot be justified by the revenue generated by the customer. The communication happens through automated alerts and emails, and a need-based Customer Success Manager can be appointed only for the time being to a customer account. A combination of approaches can be used based on the customer and vendor business profiles- *High Touch Onboarding / Low Touch Post Onboarding *Low Touch Onboarding / High Touch Post Onboarding *Low Touch Onboarding / Low Touch Post Onboarding Top 3 Customer Engagement Strategies Build a Success Plan Building a Success plan is the first step towards driving customer engagement. Explain the action items and steps needed to make a vision a reality. There should be tentative dates against each milestone. Most importantly, ensure action steps from the customer as well. This will make them accountable, and together you can lead them to success. And if the customer is able to see success, s/he would definitely be engaged. Enabling Customer segmentation As the company grows and the number of accounts increases, scaling a business without customer segmentation might lead to hitting roadblocks. The advantage of customer segmentation is that each segmented group of customers can be treated similarly as their requirements tend to be similar. Now, instead of managing every customer individually, you can manage segments. This ensures better resource utilization. And it helps the customer success team manage more customers efficiently and effectively. For example, in CustomerSuccessBox, you can choose various attributes such as health, usage, frequency, users, subscription, etc., based on your business requirements. You can even put multiple conditions to segment the customers more efficiently. If you want to get more information about the various types of customer segmentation and selecting the factors for customer segmentation, check out this blog. Know the Data You need to consistently share data that has a direct correlation to the customer’s desired outcome. Sharing the adoption metrics and usage data helps the customer know where they are in their customer journey and keep them engaged. It’s a good practice to send the data well in advance before the scheduling meeting. Driving Customer Engagement through community building Communities are an important next step in the evolution of how brands connect with customers. It’s not about promoting the latest product or feature – smart companies use online communities to take their programs to the next level by showing customers there is something in it for them. This notion gives them a reason to not only open your emails but actually become active members of your community. They feel empowered to create more touchpoints and become brand loyalists. With the right tactics, the community helps the business save on technical support, as active members will answer questions and defend the brand’s reputation. Leveraging In product feedback to drive Engagement Conversations with your customers and feedback are crucial elements for the success of your product. Great products aren’t built in a vacuum. You need a continuous process of getting feedback from users to guide your product roadmap. Tweak messaging, and keep the pulse on satisfaction levels. Product feedback ensures that we aren’t going to build products without having an idea of the potential impact. It ultimately helps you to spend less time building things that people don’t need. Support tickets are usually good at revealing repeating issues that need to be addressed. So, when an issue comes up multiple times, you know it’s bothering a large part of your customer base. Additionally, surveys like the Net Promoter Score (NPS) or customer satisfaction score (CSAT) are great sources of product feedback. Final Thoughts The best products are built based on continuous interaction with and monitoring of the user experience of the people who use your product day in and day out—your customers. The customers buy your product not because you’re a great personality but for the value that you bring to the table. As long as they get value, they would keep using your product and also be your trusted advocate. And to get there, customer engagement is the only way forward. Also published on . https://customersuccessbox.com/blog/how-to-keep-customers-engaged-and-focussed/

How to Keep Your Customers Focused and Engaged

With the growing importance of phones and social media, it’s natural to want to spy on someone's cell phone every now and again. Whether you’ve tried spying software before or not, it might still be useful to know about the process, since most of us will have a reason to use one at some point. Perhaps you’re hesitating on whether to take the plunge and snoop on someone's cell phone because you’re scared of getting caught. But you should know that thanks to the rise of technology, it is quite easy to use mobile spying apps without being exposed. If you want to find out how to , you are looking in the right place. monitor someone's smartphone secretly and safely This article will share the nuances of the device snooping method to help you figure out how to spy on someone's mobile phone without them knowing, all for free. Thanks to this technique, you’ll be able to monitor your spouse, kid, or lover’s smartphone activity in a few simple steps. No doubt, the method is secure, and you can forget about the anxiety of being caught red-handed. Spy on Someone's Smartphone Without Them Knowing The primary reason anyone could be wanting to monitor someone's smartphone activity is to make sure they are safe and not left without help in case of an emergency. Especially when it concerns the most important people in our lives, like children and partners -- always being there for them is a vital concern. Unfortunately, one of the Internet's pitfalls, where millions of people roam looking for information, products, and communication, is the presence of inappropriate resources and online scammers. We have compiled a list of proven and efficient spying programs that are available right now: uMobix Easy Logger Spyic Mobistealth Cocospy KidsGuard Minspy Cell Tracker TrackView and many others. Instead of worrying yourself sick about the location and safety of your loved ones, you can learn more about these hidden monitoring applications. They will allow you to ensure that your loved ones' Internet activities and contacts are supervised without being detected. Delegate the task of monitoring your close ones' daily communications to one of the reliable apps for spying on someone's cell phone and free yourself from the unwanted stress. Another point of concern when wanting to keep an eye on your kids' or spouse's smartphone activity using a particular tracking app is that it may seem too risky. If you are worried that your loved ones may detect whatever program for spying on someone's cell phone you’ve installed on their device, you might be worried that it would break the trust between you and have undesirable consequences. Luckily, most monitoring apps work discreetly, even at times without installing them directly on the mobile phone of whoever you are spying on. Specifically, apps like uMobix , Easy Logger, and Mobistealth come with the option of hiding the icon on the smartphone, so your youngsters and life partners will not encounter them under any circumstances. The same goes for the realm of other well-known mobile tracking applications. Moreover, some top-rated programs offer a free trial period for you to get the hang of the application and its features without committing to it. FAQs: What Do You Need To Know? We have compiled a list of commonly asked questions and our answers to them, to help in your quest as comprehensively as possible: Q: What can I use to spy on a phone without touching it? after installing the program on your own device, you simply have to pair it to the target device remotely. Don't worry; the app will hide and protect your identity. Then, you’ll simply have to adjust the settings to receive the information you’re interested in from the target smartphone, and voila. In a few words, the process goes as follows: Q: How to spy on an iPhone remotely without jailbreaking it? There are two vital pieces of information that you’ll need to have before you can spy on an iPhone remotely and safely:  the target’s iCloud credentials and their backup copy. Most, if not all spying programs, will allow you to select the no-jailbreak package before payment. Once the transaction is cleared, the app will send you the instructions to follow. Do not forget to customize the settings to choose which specific mobile activities you want to supervise. Q: How to install a cell phone spy without a target device? When you decide to spy on someone's smartphone without them knowing, you may resort to almost any monitoring application you want or can afford. Most of them will not actually require the involvement of the target phone. Usually, you only have to install the app on your own device and then synchronize it with the one you wish to spy on. Q: How to use uMobix to spy on someone's phone remotely? As one of the high-end spying programs, uMobix offers its services to both Android and iOS users, with some minor differences regarding the installation process. Thus, to install the application on any Android-powered phone, you will need to have the target device in your possession, because of the security levels of Android devices. For the iOS-equipped devices however, you will simply have to know the iCloud credentials. Whether you’ve tried a spying software before or not, it might still be useful to know about the process, since most of us will have a reason to use one at some point. Perhaps you’re hesitating on whether to take the plunge and snoop on someone's cell phone because you’re scared of getting caught. But you should know that thanks to the rise of technology, it is quite easy to use mobile spying apps without being exposed. If you want to find out how to monitor someone's smartphone secretly and safely, you are looking in the right place.c of the target smartphone. Q: Is there a free app to spy on someone's phone? The majority of programs allowing you to snoop on someone's cell phone don’t come for free, and prices can rise quite quickly and steeply. If you think you have found an app that promises to monitor the Internet activities of your loved ones entirely for free, it is most likely a fraudulent software which you should avoid at all costs. Q: Can someone spy on my phone without touching it? As is implied in the name of such software (“spying”), most apps allowing their customers to monitor mobile activities do not need direct participation from the target device, and will be able to run smoothly and quietly in the background. This means that it is just as likely that someone else may be checking your own mobile phone as well. Q: Is it true that I can spy on a cell phone for free and without installing any software on the target phone? In case you are eager to try out "mobile spying", you may want to start by doing extensive research on the process involved in doing so as well as its cost. Some smartphone tracking software include a free trial period, but you will often be asked to pay the total price immediately when purchasing the program. Only then can you start using it to the full extent of the features it offers. Q: How do you see what someone is doing on their phone without them knowing? Applications focused on snooping on portable devices work by synchronizing the two mobile phones together, often remotely. In most cases, the person using a spying app will have access to the contact list, call logs, sent and received messages, and GPS locations of the target device. The PRO versions of these programs usually provide users with additional "spying" functions. Q: Is it illegal to secretly spy on someone's phone? Certainly, invasion of privacy cannot be praised, but there are different life circumstances we may find ourselves in. Occasionally, marriage or family is in danger of being destroyed. Whether it is a cheating spouse, a rebellious teenager, or a little kid that is too curious about the outside world, sometimes, the use of such apps without them knowing is justifiable. Q: How to spy on someone's Facebook chats? Monitoring software allows you to access every activity of the target smartphone, even when it comes to social media accounts. Most mobile tracking apps run in a hidden mode and work remotely, and they will work the same if you are interested in reading someone's Facebook chats. Additionally, you may watch people's profiles and retrieve media files if needed. One of the top programs to spy on someone's Facebook accounts specifically is Spymaster Pro. Q: How to spy on text messages without having the phone? As most well-known tracking software will tell you, it is possible to monitor the online activities happening on the target phone without having to access it directly. The option of reading text messages exchanged on another device, by simply linking your smartphone to it, is one of the cornerstones of mobile spying apps. You will simply have to purchase and install the preferred program and start playing the private detective. Q: How often is the information updated on a spying cell phone? Generally, it is up to the person using a spying app to tweak its features depending on their needs. This means that you can freely adjust how often the tracked information is updated in the settings of your chosen application. Automatically, the mobile tracking software on someone's cell phone is most likely to upload data every 5 to 15 minutes. However, as we have already mentioned, you can change this in the settings section depending on your preferences. Q: Is there a way to spy on someone's cell phone in real-time? Yes, there is. There are an abundance of applications to spy on someone's phone without being detected that will allow their users to know everything that happens on their significant other's or teens' mobile devices in real-time. For instance, the widely-known uMobix provides you with real-time updates about all cell phone activity every several minutes or so. Once again, the data update speed can be adjusted in the app’s settings. Q: Can I spy on someone's cell phone with just the number? According to the popular uMobix application, tracking somebody's smartphone is impossible if the only thing you know is its number. And in case a monitoring software "promises" to do so – you have most likely encountered a scam and should be very careful about paying any money to access such a service. Hence, when you desire to spy on someone's device without them knowing, adhere to the general advice given in this article. Q: Can I spy on someone's cell phone without being detected? Is the spy app detectable? Most reliable spying software will always remain undetectable on the target mobile phone. This will be true for most popular tracking programs – the application stays hidden on the device you are snooping on, so you may safely spy on your close ones or children whenever you want. Plus, you can either hide or show the application icon on your own smartphone. Q: Can I check the browser history of the target device, including searches done in the incognito mode? When spying on someone's cell phone, you might also check out the entire browser history, including everything that has been used, read, or watched on the web by your spouse, lover, or teenager. Besides, you are allowed to take a look at all saved bookmarks from the device. Software such as KidsGuard Pro and mSpy can even retrieve information observed or downloaded in the incognito mode.

How to Spy on a Cell Phone Privately

The World Cup is almost here – can you feel the excitement in the air? Algorand sure can. From November 21 to December 18, the world’s eyes will be on Qatar. The World Cup will be the biggest televised event of the year, and Algorand is the organization’s “official blockchain platform” and partner. This is a make-or-break opportunity for Algorand and, to a lesser extent, for crypto in general. That’s why we’re scanning FIFA’s press releases to gleam insights into what the two are planning. In , FIFA touted Algorand as being “founded by Turing Award-winning cryptographer Silvio Micali” and a “green blockchain technology company.” the partnership announcement For FIFA, a big part of the Algorand “sponsorship and technical partnership deal’s appeal is the ESG-compliant angle. According to the organization, the “blockchain is both carbon-negative and low cost.” Both entities are selling their NFTs-that-aren’t by categorizing them as green-friendly digital collectives. More on that later. What are Algorand and FIFA up to? A key promise in FIFA’s press release is that Algorand will “provide the official blockchain-supported wallet solution.” They are already in charge of the FIFA+ Collect wallet, but one has to wonder, what else does Algorand have in store? What else will that wallet do? Will it interact with Qatar’s real world during the World Cup matches? It seems like an obvious enough opportunity. Another big news item for the crypto world is that “Algorand will be a FIFA World Cup Qatar 2022™ Regional Supporter in North America and Europe, and a FIFA Women’s World Cup Australia and New Zealand 2023™ Official Sponsor.” So, everything that Algorand develops this year can be perfected for next year. Algorand’s Silvio Micali said: “This partnership with FIFA, the most globally recognised and distinguished organization in sports, will showcase the potential that the Algorand blockchain has to transform the way we all experience the world’s game.” The opportunities don’t end there, “Algorand will also assist FIFA in further developing its digital assets strategy, while FIFA will provide sponsorship assets including advertising, media exposure and promotional opportunities.” If Algorand plays its cards right, that last sentence could mean the world to their blockchain and the assets’ holders. In the same press release, FIFA President Gianni Infantino said: “We are delighted to announce this partnership with Algorand. The collaboration is a clear indication of FIFA’s commitment to continually seeking innovative channels for sustainable revenue growth for further reinvestment back into football, ensuring transparency to our stakeholders and world-wide football fans – a key element of our Vision to make football truly global.” That’s Billion with a “B” It’s easy to fall into the trap of seeing the World Cup just as a Must See TV occasion, but the tournament is much more than that. In the US it might not mean much, but the World Cup is the only truly global television event. It’s massive. According , in 2018 “a combined 3.572 billion viewers – more than half of the global population aged four and over – tuned in to world football’s ultimate competition.” to FIFA Not only that, the final between France and Croatia on July 15 attracted a combined global audience of 1.12 billion. And each of the 64 games averaged a live audience of 191 million people. This year could be even bigger. There’s nothing like the World Cup, and Algorand will be right there on the field. Giving its all. FIFA+ Collect and the NFTs-that-aren’t Did Algorand and FIFA feel that the NFT label has negative connotations? They went out of their way to distance themselves from them contraption. The FAQ is vague on exactly what those digital collectives are, “FIFA+ Collect provides the opportunity for football fans around the world to unite, collect, and trade unique digital football moments. From the greatest moments in FIFA World Cup history to iconic FIFA art and imagery.” when presenting their FIFA+ Collect Both organizations are clear on one thing: the digital collectibles are not NFTs. When the FAQ asks them “Is FIFA+ Collect NFTs?,” the answer hilariously evades the question: “FIFA+ Collect is an affordable, inclusive and unique type of marketplace for digital collectibles available in multiple currencies. It is part of FIFA’s mission to make football global, accessible, and inclusive in all aspects; these collections and others will provide an affordable way for fans around the world to participate in this new era of fandom.” The digital collectives are NFT-like, though. FIFA promises that “fans will now have the chance to own a piece of the game’s past to fuel its future.” They define each piece as a “keepsake with unique ownership authenticated by the blockchain.” And, later on, they confirm that “a verified digital collectible can be purchased, sold, and traded on a marketplace.” They come in three languages - English, French, and Spanish - “with several additional languages to follow.” This last detail can throw a monkey wrench into the whole operation. The “secondary marketplace will not be available right at launch, but it will be opening soon.” How soon, though? The organization promises “fans can come together, and use the platform to seek out a digital collectible of their favorite player or historic game, and then buy, sell or trade their way to owning it.” It doesn’t say when that platform will be ready. And that’s the problem with walled gardens like FIFA+ Collect, a single organization has to build them from scratch. As opposed to the interoperable NFT marketplaces that we know and love. What happened to FIFA’s Crypto.com partnership? Last but not least, there was supposed to be another crypto organization in the World Cup mix. In March, , “that Crypto.com will be an Official Sponsor of the FIFA World Cup Qatar 2022.” The stadiums will be covered with Crypto.com, as the company “will be the exclusive cryptocurrency trading platform sponsor of Qatar 2022.” That doesn’t interfere with the Algorand deal at all. Both organizations are extremely different. FIFA announced For cryptocurrency’s sake, let’s hope that Algorand and Crypto.com are able to make the best of their impressive FIFA deals. The World Cup only comes once every four years, and the passion for football is one of the world’s most explosive fuels. Or the passion for soccer, if you’re one of those people.

The Algorand & FIFA Partnership Will Gain Importance During the World Cup, Here’s Why

Does their culture match that of your vendor partners? Are there points in which the organizations you work with align? Who are the people working on the solutions, developing them? Is there any common ground where you can come together with your vendor partners to achieve business outcomes? What about with the people helping build the solution? The people who create and support your new tool will impact the solution itself. Don't underestimate the importance of company culture when considering an ITSM vendor. You've got to consider aspects of the organization you might not think will be factors. What are their employees like? Do their values match yours? The most successful partnerships are built with organizations emphasizing freedom, trust, and responsibility. An essential part of this selection process is seeking out those that are honest, straightforward, and willing to respond as needed when needed. What can they offer up, and how can they help you achieve the most critical elements of keeping service running to your organization. Sometimes, the most important thing that a vendor can tell you is that they can’t help you. That's called integrity and sticking to it. It takes leadership and grit for leadership within a vendor to tell you straight up that they can't serve you well or are unable to meet your needs in the manner that best fits your organization's needs. While not typical, some organizations will tell you if you're not a good fit for their product. One example of this might be when a vendor provides an enterprise solution when what you need is a solution more suited for a lesser mature solution. Your investment in such a solution is essential. They set you up for the future. Because it's such an important decision and can significantly impact your organization's future, look for vision and foresight in your partners. Likewise, are they committed to innovation – yours and theirs? Also, are they willing to help you grow in the future? Where you are today is not where you're going, nor is how you use the solution now the way you’ll use them in the future. Service management solutions are investments in an organization's future. Unfortunately, these technologies that power the help desk and ticket management systems are not a quick fix for long-term success. When these realities are thought through, stop! Your vendor shortlist must be the first step in the success of your organization's long-term future. Okay, point made. This is an important decision not to be taken lightly. Review your shortlist and ask each vendor how they plan to grow with you. What specific steps do they plan to take, and how might these actions impact your medium- and long-term outcomes. When you’ve asked each vendor this question, ask their respective customers the same question. While doing so, maintain your gaze on the road ahead. How is each solution positioned for future innovation? How is each vendor investing time and resources into expanding their software's capabilities to meet customer needs? Based on input from customers, you can quickly determine what the future shows. You can see how they are investing, where development strategy is, and where any potential areas of attention are needed, like strengthening their mobile offerings, enhancing asset management capabilities, or expanding overall ecosystems. One of the most important ways to analyze these and other areas of focus is by reviewing each vendor’s product roadmaps and Kanban boards – each should be easy to obtain if requested. These diagrams can help indicate whether an ITSM vendor is ready for a long-term commitment with your organization or if its plans are running one way now but changing in the near term. Bring vendors into strategy sessions Another step to consider is inviting representatives from that vendor to strategic meetings involving the business areas that their product will touch and affect. Doing so can help them align their product to your strategy in the most efficient manner possible. Doing so also may help you tap into their expertise for planning, preparing, and growing through and during the transition. You may also gain a competitive advantage, particularly if your vendor partners are part of critical decisions at the outset of the implementation. Keep conversations on the appropriate level as the decision requires. Build for the long term As noted above, vendor relationships – the good ones – are along for the long term. Unless the relationship is transactional (a company is selling a phone or paper, for example), you're entering into a long-term commitment of sorts. It's always better to keep an eye on the future, measuring energy, expense, and efficiency outcomes. Consistently changing vendors to save a bit here or there costs more in the long term and impacts quality, too. Long-term relationships with vendors also lead to trust and shared accountability. The vendor also benefits by securing product feedback, insight into how its solution works and responding to other customer and analyst requests. Understand the vendor's business Getting to know a vendor's business and their business model for profitability can help your leaders understand how best to part with the organization. Vendor management allows you to build a relationship with your suppliers and service providers to strengthen both businesses. Vendor management involves the back-and-forth of a successful relationship to benefit both the supplier and the buyer. The process should be structured to be a win-win for both sides. Communicate often The most important success factor of vendor management is to share information and priorities with them. Establish regular communications with leadership on both sides -- this ensures priorities are understood, met, and set new goals. Communication also creates and drives accountability and lets you monitor performance and milestones. Bear these points in mind as you shortlist vendors and other partners to more easily navigate the path to future solutions and find solutions to help you grow and meet your goals, strategy, and outcomes to serve the organization and navigate its success.

Choosing the Right ITSM Partner: Questions To Ask When Shortlisting Suppliers 

The Press Release is NOT Dead (Neither is the Funding Announcement)

প্রেস রিলিজ মৃত নয় (ফান্ডিং ঘোষণাও নয়)

Die Pressemitteilung ist NICHT tot (ebenso wenig wie die Finanzierungsankündigung)

El comunicado de prensa NO está muerto (tampoco el anuncio de financiación)

Le communiqué de presse n’est PAS mort (l’annonce de financement non plus)

प्रेस विज्ञप्ति ख़त्म नहीं हुई है (न ही फंडिंग की घोषणा)

プレスリリースは死んでいない（資金調達の発表も同様）

보도 자료는 죽지 않았습니다 (펀딩 발표도 마찬가지입니다)

O comunicado de imprensa NÃO está morto (nem o anúncio de financiamento)

Пресс-релиз НЕ умер (как и объявление о финансировании)

Basın Bülteni ÖLÜ DEĞİLDİR (Finansman Duyurusu da Değil)

Thông cáo báo chí KHÔNG chết (Thông báo tài trợ cũng không)

新闻稿还没有过时（融资公告也没有过时）

I LOVE Kevin Kelly. One of his core beliefs is that "Over the long term, the future is decided by optimists." In the present world of doom and gloom and the never-ending stream of X influencers, Kevin offers a well-thought-out philosophy he laid out in his book Excellent Advice For Living: Wisdom I Wish I Knew Earlier. I categorised 44 of his quotes into 7 different areas of your life: Wisdom for life Creating better relationships Making wiser decisions The concept of time How to master oneself How to gain inner peace How to achieve excellence LIFE Your passions should fit you exactly, but your purpose in life should exceed you. Work for something much larger than yourself. - fulfillment is found in working towards something that extends beyond personal satisfaction. Lesson You owe everyone a second chance, but not a third. - forgiveness is good, but boundaries are necessary. Lesson Whenever you have a choice between being right or being kind, be kind.
No exceptions. Don't confuse kindness with weakness. - prioritize empathy and compassion over ego. Lesson Everyone is shy.
Other people are waiting for you to introduce yourself to them; they are waiting for you to send them an email; they are waiting for you to ask them on a date.
Go ahead. - everyone else is waiting for you to make the first move. Lesson Don't be afraid to ask a question that may sound stupid, because 99% of the time everyone else is thinking of the same question and is too embarrassed to ask it. - don't save face - be curious. Lesson The main thing is to keep the main thing the main thing. - don't get sidetracked by distractions or unnecessary details. Lesson Don't bother asking a barber if you need a haircut. Pay attention to incentives. - people's recommendations are always influenced by their own interests. Lesson Before you are old, attend as many funerals as you can bear and listen.
Nobody talks about the departed's achievements. The only thing people will remember is what kind of person you were while you were achieving. - people don't remember what you did; they remember how you made them feel. Lesson Relationship with others Be strict with yourself, and forgiving of others. The reverse is hell for everyone. - have high standards for yourself and be lenient towards others. Lesson Life gets better as you replace transactions with relationships. - life improves when we truly connect. Lesson Listening well is a superpower. While listening to someone you love, keep asking them,
"Is there more?" until there is no more. - probing, and curiosity over assuming you know what the other person means. Lesson Compliment people behind their backs. It'll come back to you. - how you speak of others shows more about you. Lesson Don't aim to have others like you; aim to have them respect you. - being likable means appealing to everyone. Being respected requires being true to yourself and standing up for it. Lesson Train employees well enough that they could get another job, but treat them well enough that they never want to. - give, and you'll be reciprocated. Lesson Don't reserve your kindest praise for a person until their eulogy. Tell them while they are alive, when it makes a difference to them, Write it in a letter they can keep. - people regret things they didn't say - say them. Lesson How to apologize: quickly, specifically, sincerely.
Don't ruin an apology with an excuse. - an apology is for deepening the relationship not finding faults. Lesson Friends are better than money. Almost anything money can do friends can do better.
In so many ways, a friend with a boat is better than owning a boat. - some things money can't buy. Lesson Decision-making Fear makes people do stupid things, so don't trust anything made in fear. - don't place trust in fear. Lesson If the cost of something is not advertised, it is a sign that it's more than you can afford. - when the cost of something is not disclosed, it's most likely beyond your budget. Lesson Whenever you can't decide which path to take, pick the one that produces change. - choose risk over comfort. Lesson The best way to get to yes in a negotiation is to truly understand what yes means for the other party. - develop a skill of tactical empathy. Lesson Shorten your to-do list by asking yourself, 'What is the worst that will happen if this does not get done?'
Eliminate all but the disasters. - prioritize based on the severity of potential outcomes. Lesson In all things except love - start with the exit strategy. Prepare for the ending. Almost anything is easier to get into than out of. - it's easier to get into something than to extricate yourself from it. Lesson The trick to making wise decisions is to evaluate your choices as if you were looking back 25 years from today. What would your future self think? - consider the long-term implications of your decisions. Lesson Time You don't need more time because you already have all the time that you will ever get; you need more focus. - time is a finite resource. Focus is the knife that cuts through BS. Lesson Most overnight successes - in fact, any significant successes - take at least 5 years. Budget your life accordingly. hope for the best, plan for the long-term. Lesson - If you are not embarrassed by your past self, you have probably not grown up yet. - maturity often involves changes in perspective. Lesson Self The foundation of maturity: Just because it's not your fault doesn't mean it's not your responsibility. - taking responsibility is the root of maturity. Lesson A great way to understand yourself is to seriously reflect on everything you find irritating in others. - introspection is a tool for self-understanding. Lesson Acquiring things will rarely bring you deep satisfaction. But acquiring experiences will. - focus on fulfillment over appearances. Lesson In 100 years a lot of what we take to be true now will be proved to be wrong, maybe even embarrassingly wrong.
A good question to ask yourself today is, What might I be wrong about? This is the only worry worth having. - wisdom is being open for change. Lesson To cultivate a habit switch your language from 'I can or can't do! to 'I do or don't do."
You shift the weight from a wavering choice to an unwavering identity. - frame choices as part of your identity. Lesson You are what you do.
Not what you say, not what you believe, not how you vote, but what you spend your time on. - how you spend your time is a reflection of who you are. Lesson Inner peace Forgiveness is accepting the apology you will never get. - letting go of resentment can bring closure and peace. Lesson You don't have to attend every argument you are invited to. - choose your battles wisely. Lesson Constantly asking yourself "what-if?" about your past is a waste of time; asking "what-if?" about your future is tremendously useful. - same question, different outcome. Develop a forward-looking mindset, focusing on opportunities rather than regrets. Lesson Your best response to an insult is 'You're probably right.' Often they are. - notice the possibility of truth even in insults. Lesson Excellence Don’t be the best. Be the only. - transcend the pursuit of being the best and aim to be unique. Lesson A multitude of bad ideas is required to produce one good idea. - don't be afraid to persevere and experiment. Lesson If you are the smartest person in the room, you are in the wrong room.
Hang out with, and learn from, people smarter than yourself.
Even better, find smart people who will disagree with you. - value diverse perspectives to achieve personal growth. Lesson If you ask for someone's feedback you'll get a critic.
But if instead you ask for advice, you'll get a partner. - how you frame your requests shapes the answers you receive. Lesson When crises strike, don't waste them.
No problems, no progress. - crises can be opportunities for growth and progress. Lesson Admitting that "I don't know" at least once a day will make you a better person. - admitting a lack of knowledge is a virtue. Lesson Finite games are played to win or lose. Infinite games are played to keep the game going. Seek out infinite games because they yield unlimited rewards. - engage in endeavors that promote continuous growth over mere competition. Focus on lasting rewards. Lesson Remember Everything in life is your responsibility (response-ability) if you're willing to play the game. Developing mastery is not about being perfect but striving to be better every day. Better living is about self-introspection and focusing on the power you have to change. Also published . here

 44 Quotes From Kevin Kelly That Will Change Your Life

On the Economy of Machinery and Manufactures by Charles Babbage is part of the HackerNoon Books Series. You can jump to any chapter in this book . On a New System of Manufacturing here Chapter 26. On a New System of Manufacturing A most erroneous and unfortunate opinion prevails amongst workmen in many manufacturing countries, that their own interest and that of their employers are at variance. The consequences are that valuable machinery is sometimes neglected, and even privately injured—that new improvements, introduced by the masters, do not receive a fair trial—and that the talents and observations of the workmen are not directed to the improvement of the processes in which they are employed. This error is, perhaps, most prevalent where the establishment of manufactories has been of recent origin, and where the number of persons employed in them is not very large: thus, in some of the Prussian provinces on the Rhine it prevails to a much greater extent than in Lancashire. Perhaps its diminished prevalence in our own manufacturing districts, arises partly from the superior information spread amongst the workmen; and partly from the frequent example of persons, who by good conduct and an attention to the interests of their employers for a series of years, have become foremen, or who have ultimately been admitted into advantageous partnerships. Convinced as I am, from my own observation, that the prosperity and success of the master manufacturer is essential to the welfare of the workman, I am yet compelled to admit that this connection is, in many cases, too remote to be always understood by the latter, and whilst it is perfectly true that workmen, as a class, derive advantage from the prosperity of their employers, I do not think that each individual partakes of that advantage exactly in proportion to the extent to which he contributes towards it; nor do I perceive that the resulting advantage is as immediate as it might become under a different system. It would be of great importance, if, in every large establishment the mode of payment could be so arranged, that every person employed should derive advantage from the success of the whole; and that the profits of each individual should advance, as the factory itself produced profit, without the necessity of making any change in the wages. This is by no means easy to effect, particularly amongst that class whose daily labour procures for them their daily food. The system which has long been pursued in working the Cornish mines, although not exactly fulfilling these conditions, yet possesses advantages which make it worthy of attention, as having nearly approached towards them, and as tending to render fully effective the faculties of all who are engaged in it. I am the more strongly induced to place before the reader a short sketch of this system, because its similarity to that which I shall afterwards recommend for trial, will perhaps remove some objections to the latter, and may also furnish some valuable hints for conducting any experiment which might be undertaken. In the mines of Cornwall, almost the whole of the operations, both above and below ground, are contracted for. The manner of making the contract is nearly as follows. At the end of every two months, the work which it is proposed to carry on during the next period is marked out. It is of three kinds. 1. Tutwork, which consists in sinking shafts, driving levels, and making excavations: this is paid for by the fathom in depth, or in length, or by the cubic fathom. 2. Tribute, which is payment for raising and dressing the ore, by means of a certain part of its value when rendered merchantable. It is this mode of payment which produces such admirable effects. The miners, who are to be paid in proportion to the richness of the vein, and the quantity of metal extracted from it, naturally become quicksighted in the discovery of ore, and in estimating its value; and it is their interest to avail themselves of every improvement that can bring it more cheaply to market. 3. Dressing. The 'Tributors', who dig and dress the ore, can seldom afford to dress the coarser parts of what they raise, at their contract price; this portion, therefore, is again let out to other persons, who agree to dress it at an advanced price. The lots of ore to be dressed, and the works to be carried on, having been marked out some days before, and having been examined by the men, a kind of auction is held by the captains of the mine, in which each lot is put up, and bid for by different gangs of men. The work is then offered, at a price usually below that bid at the auction, to the lowest bidder, who rarely declines it at the rate proposed. The tribute is a certain sum out of every twenty shillings' worth of ore raised, and may vary from threepence to fourteen or fifteen shillings. The rate of earnings in tribute is very uncertain: if a vein, which was poor when taken, becomes rich, the men earn money rapidly; and instances have occurred in which each miner of a gang has gained a hundred pounds in the two months. These extraordinary cases, are, perhaps, of more advantage to the owners of the mine than even to the men; for whilst the skill and industry of the workmen are greatly stimulated, the owner himself always derives still greater advantage from the improvement of the vein.(1*) This system has been introduced, by Mr Taylor, into the lead mines of Flintshire, into those at Skipton in Yorkshire, and into some of the copper mines of Cumberland; and it is desirable that it should become general, because no other mode of payment affords to the workmen a measure of success so directly proportioned to the industry, the integrity, and the talent, which they exert. I shall now present the outline of a system which appears to me to be pregnant with the most important results, both to the class of workmen and to the country at large; and which, if acted upon, would, in my opinion, permanently raise the working classes, and greatly extend the manufacturing system. The general principles on which the proposed system is founded, are That a considerable part of the wages received by each person employed should depend on the profits made by the establishment; and, That every person connected with it should derive more advantage from applying any improvement he might discover, to the factory in which he is employed, than he could by any other course. 309. It would be difficult to prevail on the large capitalist to enter upon any system, which would change the division of the profits arising from the employment of his capital in setting skill and labour in action; any alteration, therefore, must be expected rather from the small capitalist, or from the higher class of workmen, who combine the two characters; and to these latter classes, whose welfare will be first affected, the change is most important. I shall therefore first point out the course to be pursued in making the experiment; and then, taking a particular branch of trade as an illustration, I shall examine the merits and defects of the proposed system as applied to it. 310. Let us suppose, in some large manufacturing town, ten or twelve of the most intelligent and skilful workmen to unite, whose characters for sobriety and steadiness are good, and are well known among their own class. Such persons will each possess some small portion of capital; and let them join with one or two others who have raised themselves into the class of small master manufacturers, and, therefore possess rather a larger portion of capital. Let these persons, after well considering the subject, agree to establish a manufactory of fire-irons and fenders; and let us suppose that each of the ten workmen can command forty pounds, and each of the small capitalists possesses two hundred pounds: thus they have a capital of L800 with which to commence business; and, for the sake of simplifying, let us further suppose the labour of each of these twelve persons to be worth two pounds a week. One portion of their capital will be expended in procuring the tools necessary for their trade, which we shall take at L400, and this must be considered as their fixed capital. The remaining L400 must be employed as circulating capital, in purchasing the iron with which their articles are made, in paying the rent of their workshops, and in supporting themselves and their families until some portion of it is replaced by the sale of the goods produced. 311. Now the first question to be settled is, what proportion of the profit should be allowed for the use of capital, and what for skill and labour? It does not seem possible to decide this question by any abstract reasoning: if the capital supplied by each partner is equal, all difficulty will be removed; if otherwise, the proportion must be left to find its level, and will be discovered by experience; and it is probable that it will not fluctuate much. Let us suppose it to be agreed that the capital of L800 shall receive the wages of one workman. At the end of each week every workman is to receive one pound as wages, and one pound is to be divided amongst the owners of the capital. After a few weeks the returns will begin to come in; and they will soon become nearly uniform. Accurate accounts should be kept of every expense and of all the sales; and at the end of each week the profit should be divided. A certain portion should be laid aside as a reserved fund, another portion for repair of the tools, and the remainder being divided into thirteen parts, one of these parts would be divided amongst the capitalists and one belong to each workman. Thus each man would, in ordinary circumstances, make up his usual wages of two pounds weekly. If the factory went on prosperously, the wages of the men would increase; if the sales fell off they would be diminished. It is important that every person employed in the establishment, whatever might be the amount paid for his services, whether he act as labourer or porter, as the clerk who keeps the accounts, or as bookkeeper employed for a few hours once a week to superintend them, should receive one half of what his service is worth in fixed salary, the other part varying with the success of the undertaking. 312. In such a factory, of course, division of labour would be introduced: some of the workmen would be constantly employed in forging the fire-irons, others in polishing them, others in piercing and forming the fenders. It would be essential that the time occupied in each process, and also its expense, should be well ascertained; information which would soon be obtained very precisely. Now, if a workman should find a mode of shortening any of the processes, he would confer a benefit on the whole party, even if they received but a small part of the resulting profit. For the promotion of such discoveries, it would be desirable that those who make them should either receive some reward, to be determined after a sufficient trial by a committee assembling periodically; or if they be of high importance, that the discoverer should receive one-half, or twothirds, of the profit resulting from them during the next year, or some other determinate period, as might be found expedient. As the advantages of such improvements would be clear gain to the factory, it is obvious that such a share might be allowed to the inventor, that it would be for his interest rather to give the benefit of them to his partners, than to dispose of them in any other way. 313. The result of such arrangements in a factory would be, That every person engaged in it would have a direct interest in its prosperity; since the effect of any success, or falling off, would almost immediately produce a corresponding change in his own weekly receipts. Every person concerned in the factory would have an immediate interest in preventing any waste or mismanagement in all the departments. The talents of all connected with it would be strongly directed to its improvement in every department. None but workmen of high character and qualifications could obtain admission into such establishments; because when any additional hands were required, it would be the common interest of all to admit only the most respectable and skilful; and it would be far less easy to impose upon a dozen workmen than upon the single proprietor of a factory. When any circumstance produced a glut in the market, more skill would be directed to diminishing the cost of production; and a portion of the time of the men might then be occupied in repairing and improving their tools, for which a reserved fund would pay, thus checking present, and at the same time facilitating future production. Another advantage, of no small importance, would be the total removal of all real or imaginary causes for combinations. The workmen and the capitalist would so shade into each other— would so evidently have a common interest, and their difficulties and distresses would be mutually so well understood that, instead of combining to oppress one another, the only combination which could exist would be a most powerful union between both parties to overcome their common difficulties. 314. One of the difficulties attending such a system is, that capitalists would at first fear to embark in it, imagining that the workmen would receive too large a share of the profits: and it is quite true that the workmen would have a larger share than at present: but, at the same time, it is presumed the effect of the whole system would be, that the total profits of the establishment being much increased, the smaller proportion allowed to capital under this system would yet be greater in actual amount, than that which results to it from the larger share in the system now existing. 315. It is possible that the present laws relating to partnerships might interfere with factories so conducted. If this interference could not be obviated by confining their purchases under the proposed system to ready money, it would be desirable to consider what changes in the law would be necessary to its existence: and this furnishes another reason for entering into the question of limited partnerships. 316. A difficulty would occur also in discharging workmen who behaved ill, or who were not competent to their work; this would arise from their having a certain interest in the reserved fund, and, perhaps, from their possessing a certain portion of the capital employed; but without entering into detail, it may be observed, that such cases might be determined on by meetings of the whole establishment; and that if the policy of the laws favoured such establishments, it would scarcely be more difficult to enforce just regulations, than it now is to enforce some which are unjust, by means of combinations either amongst the masters or the men. 317. Some approach to this system is already practised in several trades: the mode of conducting the Cornish mines has already been alluded to; the payment to the crew of whaling ships is governed by this principle; the profits arising from fishing with nets on the south coast of England are thus divided: one-half the produce belongs to the owner of the boat and net; the other half is divided in equal portions between the persons using it, who are also bound to assist in repairing the net when injured. NOTES: For a detailed account of the method of working the Cornish mines, see a paper of Mr John Taylor's Transactions of the Geological Society, vol. ii, p. 309. About HackerNoon Book Series: We bring you the most important technical, scientific, and insightful public domain books. This book is part of the public domain. Charles Babbage (2003). On the Economy of Machinery and Manufactures. Urbana, Illinois: Project Gutenberg. Retrieved https://www.gutenberg.org/cache/epub/4238/pg4238.html This eBook is for the use of anyone anywhere at no cost and with almost no restrictions whatsoever. You may copy it, give it away or re-use it under the terms of the Project Gutenberg License included with this eBook or online at , located at . www.gutenberg.org https://www.gutenberg.org/policy/license.html

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