Phenom People is a global HR technology company with a mission to help a billion people find the right job

Phenom People

A look at 3rd-party AI tools and services, uncovering easy wins, and where to invest in an automated world Artificial Intelligence has become a bit of a divisive topic. While some industries have oriented their entire business around the technology, others are struggling to develop a strategy. The good news is that adopting AI doesn’t need to be this . dramatic An entire ecosystem of applications and services have cropped up to bridge the gap between the business processes of today and the intelligent ones of tomorrow. Adopting AI-enabled solutions can help companies streamline operations and eliminate repetitive tasks. From growing sales with intelligent customer engagement to reducing opex with automated IT operations, there are new tools available to support every department within a business. Here are some tools you can integrate today, at whatever stage or opinion you have on AI. Cross-Functional Solutions Where there is data, there is an opportunity for intelligent systems (AI) — to do something. A number of companies have built cross-functional solutions to meet the data opportunity across the board. The drawback is that these solutions do require collaboration (not plug and play) to develop models that are best suited for your use case, but the impact can be dramatic. : API for human automation. Apres : Builds augmented intelligence software for healthcare, commerce and financial markets. CognitiveScale : Cloud software that transforms handwritten paper forms into digital data. Captricity : Simplifies and accelerates your ability to use AI to unlock the value in your data. Machinify Natural Language Processing (NLP) technology for Splunk enables you to ask “plain English” queries of your machine data. Insight Engines : Maximizing the impact of data through advanced natural language generation (Advanced NLG) for the enterprise. Narrative Science : Human Resources HR is operationally intensive, rigidly structured and often slow to adopt new technologies. Recruiters alone spend over 60% of their time reading through resumes — time better spent with candidates. HR presents a clear opportunity for AI to improve the efficiency of the role: Actively pursue all credible candidates in the market at any given time, all the time — matched against fit criteria tailored toward your business. Optimized Recruiting: The opportunity to deal with employees as people, rather than functions and creating tailored milestones and objectives. Personalized Career Development: The ability to analyze messaging, both in the market and internally, and adjusting accordingly. Employee Sentiment Analysis: Packages tailored to the implicit needs of your employees, such as fitness trackers and programs for health insurance. Tailored Benefits: Uses machine learning to help organizations hire smarter by analyzing a person’s publicly available online presence. FAMA : Your team’s A.I. recruiter. Mya : AI-based anonymous career development platform allowing users to both know their worth and get concrete offers in real time (previously Workey). Gloat : AI powered employee retention tool. UnderstandBetter : Reduce corporate travel spend by rewarding employees for saving. Rocketrip : Cloud HR service that provides an integrated and video enabled digital platform for all recruitment needs. Peoplise : Talent Relationship Marketing (TRM) cloud platform connecting people to their ideal job. Phenom People : Predictive hiring platform that informs you who to hire before you meet them Koru : Helps businesses better understand their employees. Humanyze : Customer Service Advances in Natural Language Processing (NLP) have created new opportunities for companies to engage with customers. From chatbots to voice assistants, AI can now simulate human interaction, triage the required service and route the solution accordingly. This has streamlined customer service centers to personalize customer service and enable more efficient interactions between vendors and consumers. Service personalized to the tune of all available data on the client and intelligent virtual assistants as an interface layer. Differentiated customer experience: Streamline inquiry capture and resolution process, proactive support, and account/client management. Smarter operations: Data analysis on a continuous basis — uncovering new revenue streams and decrease churn. Intelligent insights: Brings practical applications of deep learning & artificial intelligence to customer service operations of large companies. Digital Genius : Supplies artificial intelligence to augment and replace live chat customer support agents at eCommerce companies. Eloquent Labs : Automates customer care conversations. Kylie.ai : Virtual assistant solutions. Interactions : Offers artificial intelligence powered customer service. AlphaBlues : utomated customer support. True AI : A Advanced AI customer service across multiple channels including chat, email, SMS, Facebook Messenger and Twitter. Hello Vera : AI for customer service. HelpScout : Social media customer service. Sparkcentral : AI voice platform for connected devices. Snips : Sales & Marketing SAAS has entrenched the value of sales and marketing data over the last decade, making historic records commonplace and an ideal for applying AI. Conversion-focused tools promise to make a significant impact on the top and bottom line: Automated outbound strategy targeting highest value leads, and delivering qualified prospects at the right time. Optimized account development: AI systems to support the salesforce with relevant insights, market movement and continuous training/coaching. Improved salesforce productivity: Personalized customer engagement, predictive marketing and messaging. Intelligent customer engagement: AI generated content and distribution, predictive marketing to increase retention, real-time competitive intelligence. Automated marketing: People-based intelligence through reorganizing the information on the web based on the people who use it. Node : AI powered sales intelligence to build relationships with your buyers and grow your sales. Nudge : AI software for marketing and sales enablement. Conversica : Records, transcribes, and analyzes sales conversations in real-time, highlighting important moments and revealing why you win and lose deals. Chorus : Provides users with a platform to maximize sales leads with analytics programs and innovative organization tools. FunnelBeam : Helps inside sales reps win more with an AI that learns from how your best reps communicate effectively with their customers. Nitrio : AI-powered analyst for marketers. Aiden : Automatically capture all sales activity to drive intelligent sales management and marketing accountability. People.ai : Predictive Marketing Platform for enterprise enables insight-driven customer engagement to win and retain customers. Mintigo : shows you the best way to communicate with any prospect, customer, or coworker based on their unique personality. Crystal : Virtual assistant that schedules your meetings. Clara : Marketing automation AI that delivers a personalized experience to each customer. Retention Science : AI generated language that resonates the most with any audience, segment or individual. Persado : AI powered marketing insights to create compelling content. Unmetric : Social strategy and analytics firm that provides Convey.AI semantic machine learning technology and Conversus App. Converseon : Legal Legal departments commit the majority of their resources to operational overhead — document parsing, research and discovery. Various AI tools have been developed to support these time-consuming tasks, often more effectively than their human counterparts. Augmenting existing legal teams with AI can provide an enormous benefit/ boost to productivity. AI assistant that provides rapid analysis and summarization of legal briefs. Legal research: AI able to identify relevant briefs and automatically generate next steps and other research tasks. Contract diligence: Documentation review and prioritization, automated story builder, instant translation. Discovery: Artificially intelligent attorney to help power through legal research. ROSS : Casetext’s CARA, automates key legal research tasks to analyze litigation documents, and uses that information to algorithmically query the law. Casetext : Platform for legal search, analytics and visualization. Ravel: Legal legal document review and discovery platform. Everlaw: Legal technology company providing research and analytics tools to turn unstructured case law into structured data. Judicata : Makes in-depth contract reviews accessible to everyone. LawGeex : IT Operations Increasingly complex IT operations are changing infrastructure attack surface area, continuously exposing organizations to new threat vectors. There is a real need for tools that offer the necessary intelligence and speed to keep up with the growing security threats companies face today. Beyond being able to take over manual tasks prone to human error, AI will be enable real-time threat detection and most importantly, prevent threats before they cause damage. Anomaly detection and prevention, real-time monitoring, autonomous remediation. Security: AI system that mimics how a user investigates, monitors, and troubleshoots events. Cognitive Insights: RPA tools to replace manual tasks and provide a real-time view of process workflows, and self-learning topology analysis. Streamlined Operations: Enable NLP bots that talk to a system to identify and resolve performance issues, monitor digital performance of IT infrastructure. Improved Customer Experience: : Root cause analysis software company acquired by Splunk. Rocana : Advanced monitoring platform for modern applications. SignalFx : Human-centered that helps people and machines work together to find clarity in chaos, and accelerate innovation. Moogsoft technology : AI-powered log analysis solution that monitors all your IT stack in real-time to predict issues before they affect the business and help you solve them faster. LoomSystems : Teaching machines to think, reason and communicate, acquired by Microsoft. Maluuba : Multi-turn, easy-to-use, and easy-to-author chatbot. Kitt.AI : AI-driven threat detection and prevention solution. Mistnet security : Enterprise immune system technology for cyber security. DarkTrace : Combines humans and machines into an AI system that detects cyber threats at scale and in real time. PatternEx Conclusion Building an AI muscle in-house is not the right strategy for every company (more here). That said, taking advantage of AI is necessary for all companies to keep up in any market. If the competition is running more efficiently, you are already a step behind. AI will affect every industry, everywhere. Whether or not you see this change happening today, it is important to start planning for it. Being ahead of the curve here is worth it. Disclosure: Juniper Networks is an investor in one of these companies.

Bolt-on AI: Is this the AI shortcut we’ve been looking for?

In writing this piece, I find it funny how things always tend to come full circle. Five years ago I met an incredibly intelligent man in the Cleveland Airport named . Roger has had an illustrious career in the private sector, and more recently, has been the Executive Director of Cleveland’s own . In talking with Roger, he said to me, “Brian, you know you’re ready once you can answer three simple questions; At the time I was still a kid and I didn’t really understand what he meant, but in business and in life I believe that there is a lot of power in the Why are we doing what we do? As a member of a team, why was I asked to complete a certain task? And as it relates to of late, why did we move across the country from our hometown of Cleveland to San Francisco? Dr. Roger Saillant Case Western Reserve University Fowler Center for Sustainable Value Why this? Why us? Why now? “Why”. Phenom Being in Cleveland has always been a huge part of our narrative. Our dream has been to set precedent for consumer technology in our hometown, but we needed a new challenge. I wanted to become a better entrepreneur and CEO, and as a , I wanted us to compete against the best in the world, so we packed up my Honda Civic and my dog Maggie and drove across the country to embark on what has been one of the most challenging, yet exciting periods of our lives. To be the best you have to play with the best. company The Continental Divide As entrepreneurs, one of our biggest faults is overcomplicating things. There’s a fancy buzzword for just about everything, and even I find myself guilty at times talking about things like KPIs (key performance indicators), inflection points, and product iteration; frankly (and excuse my language), nobody gives a shit, myself included. At the end of the day the way we measure success should actually be rather simple. If the answer is yes then everything else will ultimately take care of itself; your numbers will look good, investors will be happy, and in the true spirit of capitalism, you’ll make a lot of money. “Are you creating a product or an experience that people really care about?” At Phenom, that ever elusive has never been more clear. Phenom is here to give all athletes a place to simply tell their unfiltered story. One of my colleagues always says to me, Of course I do, but I’m not sure he really understands Due to the power of social media, and with humans being more accessible than ever, I have the fortune to engage with hundreds of young athletes across the world on a daily basis. What I find most fascinating is that every athlete has his or her own unique story to tell. Before Phenom, for the better part of my life I was just a kid who happened to be an above average baseball player. I was fortunate enough to play in college, and for the first 22 years of my existence, being an athlete was the most important part of my persona. As we move from childhood to adulthood we often lose sight of what it’s like to be a kid, and the excitement we got from pursuing our dream, no matter how big or small, becomes a distant memory. When I interact with our users on a daily basis I realize how important sport is to young athletes all over the world; “why” “Brian, you really love our users.” why. the power of sport has no boundaries. As professionals we all yearn for a return to our childhood, even if it’s only for a moment. Hearing and reading our users stories is invigorating and inspiring, and most importantly, allows me to return to a time when I was just a kid playing catch with my father in the front yard (Thanks Mom and Dad — Love you both). Technology often gets misconstrued, and for our parents’ and grandparents’ generation, sometimes it’s just too confusing. There’s nothing overly complicated about telling a story. This is what makes me tick and what keeps me up at night. Without further ado, on behalf of our entire team, I could not be more proud to announce that is a member of Batch 16, one of the top Accelerator Programs in the world. Phenom 500 Startups (www.500.co) 500 Startups By joining the #500Family, we are now part of a global community of over 1500 companies, 3000+ entrepreneurs, representing over 50 countries. Most importantly, our leap of faith has been validated. Venturing into the unknown is often times scary, but we are here to win, and win big. It’s not the size of the dog in the fight, it’s the size of the fight in the dog. Lastly, on behalf of Mike and I, a couple of kids from Cleveland, Ohio, thank you to everyone for believing in us and our dream. We are Phenom and we’re here to Make Some Noise. Download Phenom in the iOS App Store.

Phenom, a 500 Startups Company

157 Stories To Learn About Sales

100 Stories To Learn About Online Shopping

104 Stories To Learn About Marketing Strategy

198 Stories To Learn About Marketing Strategies

356 Stories To Learn About Ecommerce

For Unhashed #17, I reached out to Alex Smirnov, the cofounder of deBridge, a cross-chain platform enabling the flow of data across blockchains and helping projects expand to multiple L1s and L2s. In this interview, we cover a variety of topics covering blockchain, crypto, and DeFi. So, let’s dive right in. Q1. Welcome to Unhashed. What’s your story of getting into crypto and what challenges led you to establish your project deBridge? Answer: My name is Alex Smirnov. I’m a technical person and I left the academia of Moscow State University where I was working on my Ph.D. thesis in the area of mathematics. I ended up not defending my thesis as I became too fascinated and intrigued by blockchain technologies and the development of blockchain-connected solutions. My co-founder Yaroslav and I started Phenom – a blockchain research and development company – back in 2017, where we worked on numerous blockchain solutions while participating in various hackathons. One of our focus areas was arbitrage and trading, but we experienced various challenges with centralized parties, frozen funds, long KYC processes, and inefficiencies in the market. We knew that a lot of other people also faced these issues, and that’s why we ended up participating in the Spring 2021 Chainlink Global Hackathon where we ended up winning among more than 140 projects. Q2: Lack of liquidity is a common concern in blockchain-related bridging solutions. How feasible is cross-chain liquidity transfer between chains with different consensus mechanisms? Answer: The lack and fragmentation of liquidity is certainly a problem for projects in the ecosystem. This is something that we have had in mind with our protocol design. The current problem is not necessarily about different consensus mechanisms, but rather about liquidity fragmentation as many bridging solutions are trying to create their own AMMs or DEXes that result in additional fragmentation. It is possible to tap into this existing DeFi infrastructure by using aggregators and DEXes on each blockchain network to achieve the lowest slippage. That is what we are doing at deBridge. Through this approach, one can ensure that the protocol is fully composable with existing DeFi infrastructure, so instead of creating fragmented liquidity, the protocol can facilitate the utilization of existing on-chain liquidity from other protocols like Curve, Uniswap, Sushi, and others. This makes it highly convenient to access cross-chain liquidity as any smart contract and user can interact with protocols directly from other blockchains. Ultimately, the end users don’t have to think about liquidity and wrapped assets, they just receive the desired asset directly in their wallet. Q3: Corporates adopting blockchain tech are using permissioned blockchains with minimal to zero external communication. How can they leverage interoperable solutions to further improve? Answer: One of the most prominent features of public blockchains is their open-source nature and how fast development is going. You only need to create a solution once, and other projects and developers can build new primitives and applications based on already existing ones. Companies from the traditional world will pick a blockchain network dependent on their specific need. One company may value decentralization over costs, others may prefer the opposite. That’s why it’s crucial to have an infrastructure that enables companies to tap into different blockchain networks based on their preferences, and that can be used as a gateway to interconnect different blockchain networks – private and permissioned with the public and permissionless. This will open up a vast range of new opportunities for legacy companies that have been mostly interested in permissioned blockchains to date. Q4: deBridge proposes the use of the Light Validation method when the gas fees are high among any of the two blockchain networks. Please explain the method in detail while also touching upon the method’s reliability. Answer: deBridge has taken a unique and different approach that allows protocols and applications to be completely independent on gas prices in the different blockchains that are supported. The validators that help secure the deBridge protocol, detect all transactions that pass through the deBridge smart contract on every blockchain. As soon as a specific transaction achieves its finality, validators will sign a distinct transaction identifier and store signatures in IPFS. This provides the ability for users and any arbitrary wallet to retrieve signatures from IPFS to initiate transactions in the target chain. This approach allows the deBridge protocol to be fully independent on the uptime of any blockchain, and continue to validate transactions even if some supported blockchains would for some reason be paused. Light off-chain validations allow to achieve significant transaction throughput with thousands of cross-chain transactions to be processed per second. Q5: With the lack of global standards in place, is interoperability a security loophole? Share your thoughts on interoperability being a mask for malicious data theft and abuse. Answer: I think with every new technology, there’s a degree of uncertainty. Cross-chain interoperability is a completely new era within the blockchain ecosystem that has just started to evolve. We have already seen different hacks of projects that try to tap into this new and emerging market. There's no doubt that cross-chain interoperability is complex and difficult to build, but this makes it even more important to have a focus on security via audits, bounties, and code reviews during the development process. Cross-chain interoperability solutions utilize data and information that are publicly available on-chain, so I would say it’s not a mask for malicious data theft and abuse. It’s rather a tool that can be used in numerous ways that will eventually end up providing a powerful set of technologies and infrastructure that unite different independent blockchain networks and accelerate the overall growth of the blockchain ecosystem. Q6: What are your thoughts on blockchain agnostic protocols being the future of the DeFi and crypto market? Answer: I truly believe the most used and prominent protocols in the future will be blockchain-agnostic. Today, we have more than 100 public blockchain networks. Some of them solve specific problems like scaling or privacy. Others are just forks of others with their own communities. The main problem is that all these chains have evolved independently and are not interconnected with each other. This leads to vital problems of ecosystem fragmentation, such as fragmentation of technologies, liquidity, and even competitive environments. In the future, projects and users will tap into specific blockchain networks for some specific features and the entire ecosystem will communicate with each other. Users will for instance be able to deposit funds in one blockchain, draw credit in a second blockchain, and repay their loan in a third one. This is something that hasn't been possible in the past, and we believe these cross-chain interoperability features will push the ecosystem forward to the next phase. Disclaimer: The sole purpose of Unhashed is to unhash (decode) information about projects innovating using blockchain and cryptocurrencies and share it with the community. The writer does not have any vested interest in any of the projects covered herein. Not that this article shares any, but still, taking investment advice from strangers on the internet is not a wise thing to do.

PHENOM PEOPLE

phenompeople.com

-- employees

Since n.d.

COMPANY RANKING

PHENOM PEOPLE

EVERGREEN INDEX #7868

Representing this company? Click here to claim and customize this page!

Phenom People WIKI

Apply to get your Tech Company News Page live on HackerNoon.com today!

PHENOM PEOPLE

phenompeople.com

-- employees

Since n.d.

COMPANY RANKING

PHENOM PEOPLE

EVERGREEN INDEX #7868

RELATED COMPANIESRANK

STORIES ABOUT PHENOM PEOPLE

Representing this company? Click here to claim and customize this page!

Phenom People WIKI

Apply to get your Tech Company News Page live on HackerNoon.com today!