Too Long; Didn't Read
Conversational AI has seen an exponential rise in popularity in the last decade and has become mainstream over the past two years. Businesses are investing millions of dollars for conversational AI applications with massive expectations to improve customer experience and operational efficiencies. By 2022, 70% of white-collar workers will interact with conversational platforms on a daily basis. Chatbots and Virtual Assistants are leveraging AI technologies to provide innovative and efficient solutions benefiting customers, employees, and partners. Smartbots is a cohesive bot development platform that designs, develops, validates, and deploys chatbots.