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Automated Speech Recognition Increases Productivity In Singapore's Government Services. The Singapore government launched its Smart Nation Initiative in November 2014. Singapore has supported the extensive use of technology to enrich the lives of its citizens. Artificial Intelligence solutions have been successfully harnessed to improve the efficiency and quality of services. We will also look at how Sentient.io’s Voice AI and text-to-speech. services were instrumental in the implementation of the. implementation of Automated. Speech-To-Text services can help in better governance.