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Amidst COVID-19 Restrictions, How Can AI Help Retailers? Read this article by Rashmi Sharma from Shiprocket. About 15,000 retail store closures have been reported within a few months consisting of big names in the retail industry i.e., Columbia Sportswear, H&M, and more. There are appropriate reasons for the retailers to implement artificial intelligence (AI) and machine learning (ML), as these technologies can help them to stay competitive and relevant. Meeting the expectations of customers is critical for retailers who want to build brand loyalty.