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There are more tech users than users familiar with remote assistance and remote desktop. Remote assistance is typically and primarily used to provide remote users with technical support. Remote desktop is primarily utilized by remote employees, who begin their daily job after connecting to work computers. Remote users must ensure that their passwords are created by the standards and that they are changed every week. Remote assistance and Remote desktop apps rely on the RDP protocol to connect to remote PCs. The two methods are quite different from each other.