The Magic of Conversational AI: 8 Ways Chatbots are Helping Businesses
Chatbot is an artificial intelligence system that is able to mimic human conversation. The benefits of a chatbot can vary depending on the industry, type of chatbot, and size of the organization. This article goes through the 8 most important benefits of chatbots that are essential for any organization that considers implementing one into the business. It is crucial for big enterprises with thousands of inquiries a day. With a long waiting, some of the opportunities are lost, as customers are not willing to wait.
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