Strategic Digital Product Management for Improving Public-Assistance Healthcare
Too Long; Didn't Read
Public assistance healthcare programs like Medicaid and SNAP have been associated with increasing costs for years. Medicaid and SNAP costs have increased 9.9% year over year from 2021 to 2023, and average annual spending is expected to peak in FY2024 by going well beyond $800Bn. These are symptoms of broader problems, such as recurring costs, inefficient benefit and case-based processing, legacy information systems, program bottlenecks, time-consuming healthcare services delivery, lack of digitization, and low-quality patient and provider experiences.