Sentiment Analysis Report Deems Jira the Most Popular Collaboration Software Tool by@getint
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Sentiment Analysis Report Deems Jira the Most Popular Collaboration Software Tool

by Getint.ioAugust 24th, 2022
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Jira is the most popular collaboration software tool, but does it have the most positive sentiment? In short... no. What about Asana, ClickUp, ServiceNow, Zendesk, or Azure DevOps? used Brand24 to analyze the market.

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Jira – the most popular Collaboration Software Tool, according to the Sentiment Analysis report

In April, we published Collaboration Software Tools 2022 Ranking, where we are analyzing the sentiment towards Jira, Asana, Azure DevOps, ServiceNow, Zendesk, Monday, and Clickup. For our research we used Brand24, we gathered data for a whole month to find out which tool has the best positive sentiment.

In this blog post, we will focus mainly on Atlassian’s Jira, which is the most popular collaboration software tool of all the ones we researched. Although it is not the one that had the most positive sentiment, it clearly generated the biggest volume of mentions.

Jira is the most popular in… US.

If we’ll look and the number of mentions per selected country we can see that the US was a country where there were the most mentions regarding Jira. When compared to other strong IT markets like UK, Germany, or Australia the difference is quite impressive.

And here is the more detailed preview





The most active Twitter profiles writing about Jira

In February 2022, when we were doing our research  the most active profiles on Twitter were:

The first one is the official profile of Atlassians’, the second one is the profile of Deiser – Atlassian Platinum Partner from Spain, and we also have Ravi Sagar – Jira Consultant, author of Jira-related book and video training. Ravi was our guest on the first episode of IntegratiON video series on YouTube.

Jira related hashtags

You may be wondering, what are the most popular hashtags used with the hashtag #jira. Here they are 🙂

Obviously #atlassian, #confluence are high. The third most popular keyword is #agile. #remotework, #digitaltransformation, and #scrum are also mentioned quite often.

How does the positive Jira-related mention look like?

OK, you might be wondering, what are those mentions we talked about?

The mention of positive sentiment means, that overall the posted text had a positive sentiment. It doesn’t mean that Jira is good, or bad – liked or not. What matters is the full context. Here are the examples:

Positive mentions

And here are the examples of mentions qualified as “negative”


I hoped you liked our Jira-related findings. If you’re thinking about integrating Jira with other tools such as Azure DevOps, ServiceNow, Asana, Freshdesk, or others – let us know. We’d be happy to help 😉

This post was originally published on website. is a platform to integrate Jira with Azure DevOps, ServiceNow, and more.