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Customer Federal Saving Bank collects data of customer complaints and company response to their complaints to analyse the data and helps the government to make new financial laws. Customer Satisfaction is the key feature which helps in the business growth. Case study is integrated using the supervised learning, we have labelled input data to make the model learn from it. The quality of the data that you feed to the machine will determine how accurate your model is. If you have incorrect or outdated data, you will have wrong outcomes or predictions which are not relevant.