Too Long; Didn't Read
In British Columbia, Canada, it takes over 24 hours to receive a generic response from a human operator. A chatbot is a practical application because this task is repetitive and follows a sequential set of rules. With a few tweaks, this could be applied to NSW (where I reside). The following section is for those interested in the technology and problems faced in our solution. If you are not interested in this, please scroll to the end where you can find out how you can help fight COVID-19.