Too Long; Didn't Read
The industry is falling over itself to make products ‘intelligent’ but what does that really mean to a user? As a Product Manager in this space, I’ve been thinking about intelligence and what it really means to users. There are many definitions of intelligence but they tend to be technical definitions of AI rather than intelligence seen through the eyes of a user. As we progress through the stages, what users once considered as intelligent, can become ordinary over time. For example, improving search so that it was accurate and fast could be regarded as highly intelligent at the time but now it’s the minimum we expect. As we move through technical advances in AI, the bar becomes ever higher. We now expect intelligence to transform our lives in a more drastic way than ever before.