I have some terrible news: If you are a human resources manager, your job is obsolete — you are no longer needed. It is only a matter of time before you are shown the door. Automation in human resources — the process of enhancing the efficiency of the HR departments by freeing employees from tedious manual tasks — is already here. The shock doctrine Human resources management — or rather, human-managed hiring and onboarding — is dead. I don’t know the exact date; but what I am sure about is that one day they dragged it out of its cubicle; took it to the back of the building, near the loading docks, and put a metaphorical bullet in its skull. They then dumped its body in a recycling bin, along with decommissioned 80386-based PCs, daisy-wheel printers and boxes of un-opened “ phones. After years of faithful service, it met its end by being unceremoniously dumped like yesterday’s coffee. DynaTAC 8000X mobile” My apologies for my bedside manners. I exaggerate for effect; but Automation in human resources — the process of enhancing the efficiency of the HR department by freeing its employees from tedious manual tasks — is already here. “Kitty couldn’t fall asleep for a long time. Her nerves were strained as two tight strings, and even a glass of hot wine, that Vronsky made her drink, did not help her. Lying in bed she kept going over and over that monstrous scene at the meadow.” , ² ³ How it all began If you are a human resources manager, your job is obsolete — you are no longer needed. It is only a matter of time before you are shown the door, that is, if you have not been fired already. Do not be shocked. This was a long time coming; you saw the first signs long ago — you just refused to believe you were next. A recent study on the changing roles of the Human Resources professional found that 50% of respondents believed that traditional Human Resources functions would, Allow me to explain: ¹ “…continue to grow into a more strategic function as administrative responsibilities are automated or outsourced to others…” In early 2008, newspapers around published a story that created a minor buzz. It claimed that a Russian publishing house — Astrel SPb — was releasing a book completely written by a computer. The book was to be called True Love and was a variation of the classic novel Anna Karenina written in the style of Haruki Murakami . It was widely reported the publisher claimed a group of Russian developers and philologists collaborated to create a computer program that generated the manuscript. ⁴ ⁵ In early 2016, Nishad Nawaz, a researcher at The Kingdom University in Bahrain published a paper titled, . In the abstract, Mr. Nawaz states, ⁶ Automation of the HR functions enhance the professional efficiency of the HR Professionals-A Review “…In many organizations, the human resource department is responsible for many strategic tasks from managing the hiring to [the] termination of employee[s], for example monitoring of employees’ at all the levels, handling payroll, managing employee[s'] benefits and so on. To make this work easier[,] organizations across the world are investing in HR automation [to] [carry] out the best human capital decision[s]…” I know what you’re thinking: — but you would be wrong to think this way; because the change is not only already happening, but it is accelerating. “…my company’s board of directors is too visually impaired to consider what kind of impact these new-flanged capabilities will have on the company to actually consider them let alone implement them…” While it is true that some companies have not fully considered implementing a complete, top-to-bottom HR automation strategy — largely because such a thing is still too abstract a problem and a not-so-clear-opportunity right now — news like Amazon’s drive to will not stay secret for long. automate hiring and onboarding for its hourly warehouse workers Do not kid yourselves, while corporate boards are not known for being bastions of innovation and forward-leaning thought, it’s possible — even if they are unable to see its affect on the corporation’s current business — at least, not yet, anyway. they know In an interview for the Guardian newspaper discussing his new book, ; Daniel Susskind, an economist and lecturer at Balliol College, Oxford is quoted as saying, ⁷ A World Without Work: Technology, Automation, and How We Should Respond “…When professional work is broken down into its constituent tasks a great many of these turn out not to be so complex after all, and can be done by less qualified people with the support of systems, or indeed by machines…” , an independent UK Bank — not affiliated with any other banks or organizations — had begun implementing an HR automation strategy to — as they put it, Metro Bank PLC “…automate processes so that employees can spend more time on customer interaction; for those customers who still want this person-to-person interactions…” The problem with this, as Danielle Harmer, chief people officer at Metro Bank puts it, “…is that automation could happen for the wrong reasons — namely cost-cutting instead of enhancing what the business does…” Remember this words, because you will hear this line many times from this point onwards. cost-cutting instead of enhancing what the business does Sooner or later — if it is not happening already — you will see a memo from upper-management announcing the introduction of automated applicant tracking software, automated hiring and recruitment tools such as Mya , Smashfly , BreezyHR and others as a, “ namely focusing on complex tasks like decision making and strategizing. ⁸ ⁹ ¹⁰ cost-cutting measure [to] [enhance] what the HR does best”, Remember: These tools use AI to . And if that alone doesn’t give you pause, remember the quote above: significantly reduce the time to hire and accelerate the screening process “…When professional work is broken down into its constituent tasks a great many of these turn out to be NOT so complex after all, and can be done by less qualified people with the support of systems, or indeed by machines…” The bottom Line: Be afraid…be very afraid Corporations are profit-making enterprises. Their impetus and is to make money — or as the prospectus puts it When presented with an opportunity to reduce costs, increase efficiency, and enhance shareholder's value; they — corporations behaving as people, for the purpose of tax laws — have an almost biological tendency to seize it. raison d’être “..to deliver value to the shareholders…”. “It’s all ‘bout the money It’s all ‘bout the dun dun do do do dumb I don’t think it’s funny to see us fade away It’s all ‘bout the money” Let’s be honest, what human-centric Human Resources Management urgently needs is a clue about how technology is, and will continue to — perhaps more radically and suddenly than ever before — shape the future of hiring, onboarding, management and termination. Sadly, human resources managers have been woefully unprepared to cope with this new reality. Years of and a tendency for atrophying complacency have opened the door for its own destruction. hiring-by-spreadsheet Yes, we are in the early stages; but technology-driven change moves at the literal speed of light. Shipping and logistics leaders like Amazon — because of their high tech pedigree — are the first out the door proclaiming their embrace for HR automation, or HR Management by Algorithm. But make no mistake, others (domino’s, Jet, Casio, Comcast and more) are already following , in their footsteps. What’s worse, Cloud HR companies that offer HR support tools to enhance human-centric HR Management will expand, or are already expanding, their offerings the take advantage of advancement in Machine-Learning technologies applied to HR management. ¹¹ ¹² The promise of lower HR costs, more efficiency, in the hiring process, and other — more tangible — benefits will prove irresistible to corporations large and small. The fact these measures will free more funds to compensate upper management in the form of performance bonuses and other perks, is just a happy coincidence. less human bias Try to understand this The machines — or rather the algorithms — that will replace you and take over your job are already here. They are plugged into your companies’ systems and have been learning from you all this time — they are faster, cheaper and more efficient. The process that will culminate in your obsolescence and termination has been under way for quite some time; you just haven’t noticed the metaphorical bullet hole in your skull and the shape of the recycling bin — but yeah, as an human-biased HR professional, most likely than not, you’re, metaphorically-speaking already dead. Author's note: I can't believe I have to say this, but If you are an HR Professional reading this article after googling my name, because I have applied for a position at your company, PLEASE DO NOT KILL THE MESSENGER. I am just reporting the facts. Be angry at your company's upper management. They are the ones plotting against you. Follow me (and I will follow you) on | | | | Twitter Medium Facebook Instagram YouTube