How To Make A Chatbot From Scratch: Expert tips to create a highly functional chatbot. Chatbots are Artificial Intelligence-powered systems used to interact with human beings by means of a text or voice interface with the purpose to answer their questions. The steps given below will help you out in the chatbot development: Know the opportunities for an AI-powered chatbot. Knowing your customers’ goals will be helpful for the designer to create conversations targeted at fulfilling the goals. Picking the appropriate chatbot platform is essential.