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Unified Communications as a Service (UCaaS) is an enterprise-focussed service dedicated to streamlining the transmission of communication through cloud-based services. UCaaS eradicates the necessity for expensive IT infrastructure and the support of a full IT team by implementing UC on the back-end which can be done by Cloud service providers. The Coronavirus (COVID-19) outbreak is proffering a unique possibility where business administrators enable their workforces to operate remotely for an extensive period.
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