My mother was hacked by a phishing email asking her to confirm her Google account. The attacker sent a carefully worded document to click on a link that will log her into their Google.com account. If she didn’t respond immediately, she would be locked out of her account. This particular method uses two common social engineering tools used by maliscious actors: trust and urgency. The username/password information is sent to the hacker who collects the credential data and moves to the next stage of the attack.