Too Long; Didn't Read
There are tons of articles written about being customer-centric, creating wow moments, customer <a href="https://hackernoon.com/tagged/engagement" target="_blank">engagement</a>, proactive engagement, and everything else under the sun. I am not going to bore you by saying the same things again. Instead, I will share with you what I have done over the years to make my customers happy and build long-standing relationships with them.