Senior Technical Writer
Right now I’m sitting in front of a 27″ iMac. It’s the best computer I’ve ever owned, with a 5K display, high color gamut, 24 gigs of RAM and 512 gigs of SSD storage. It’s beautiful and minimalist, just like every iMac they’ve released since they switched to aluminum in 2007.
It’s also the least modifiable desktop computer I’ve ever owned. This trend also goes back to that aluminum iMac, in which — like today’s — only the RAM is user-upgradeable. (Since 2012, even that’s no longer true of the smaller 21″ iMac.) It’s hard not to ask: why is thinness the priority in all of Apple’s designs?
You know the answer: Jony Ive. It’s clear by now that he would like everything Apple produces to look as close to a pure pane of glass as he can make it, with minimal, unadorned metallic frames, as close to unbroken and symmetrical as functionality allows. And Ive’s team is perfectly willing to sacrifice functionality in pursuit of this goal. A female Lightning port is fractionally thinner than a female USB-C port, and now you know why the iPhone will never get USB-C ports. Sorry. You’re lucky the one-port MacBook’s one port isn’t a Lightning port. (I have it on good authority that was under consideration.)
This often gets portrayed as a choice between staying chained to legacy hardware and forging ahead to the future. But if you were using Macs a decade ago, do you remember the way the power indicator light on a Mac, both desktop and laptop, used to slowly pulse when it was asleep, as if it were slowly breathing? Or the way batteries on laptops, both replaceable and permanent, used to let you check charge levels without turning on or waking up the machine. Or, as recently as last year, the way power plugs changed color to show charging state. All of that — along with the illuminated Apple logo and, now, the cheerful startup chime — has gone away.
All the price of progress, right?
A couple years ago, Shawn Blanc published a book about “how to make good things great” called Delight is in the Details. That phrase captures an essential paradox: we want our products to stay out of our way in everyday use, yet products that convert us from merely satisfied customers to fans have little touches that call attention to themselves in just the right way. When I start my Mazda, its display lights up with the words “Zoom Zoom” for just a few seconds. It’s stupid, but after six years it still makes me smile.
“Little touches that call attention to themselves” are the opposite of Ive’s guiding aesthetic. He creates beautiful objects you can appreciate as works of art. You can’t help but marvel at the lengths to which his team will go to make a perfect fusion of glass and metal, to craft UIs that appear to directly manipulate data, to make the hardware disappear while you’re using it. Under Ive’s direction, Apple delivers works which are closer to the science fiction future than any other major consumer electronics company. And yet his designs are relentlessly whimsy-free. There won’t be a moment that catches you off-guard and makes you smile. Ive’s work never aspires to make you giggle with delight.
Software doesn’t escape his penchant for austerity, either. The Ive era of software UX has been about flattening, removing, relentlessly stamping out skeuomorphism. The “traffic light” window controls are just circles now; the swirling barber pole progress bars are simple blue, with a subtle pulse; we don’t even get the little puff of smoke when we pull icons off the dock. I’m surprised the iOS icons still jiggle-dance when they’re in rearrangement mode. I’m not sure that it’s fair to say that we’re seeing a software analog to Apple’s quest for thinness, but I’m not sure it isn’t, either.
I’d hardly be the first one to complain about a perceived drop in software and UX quality, or to question whether Apple’s being a little too aggressive in dropping legacy ports. Yet it feels like that’s always been part of the deal, right? We’re taking away the floppy drive, or only giving you these weird USB ports, or sealing the battery in, but look at how cool we can make this thing now! It’s not like anything else on the market. It’s fun.
This iMac is the best computer I’ve ever owned, but nothing about it screams fun. The quirkiest thing about it is my mechanical keyboard, something Apple would never dream of making on their own these days. (So gauche.)
Yes, but you keep talking about the Mac line. The future is in iOS! Despite revealing myself in past posts as a Mac partisan, I think this is not only true but, overall, good. I’m a fan of that science fiction future, and it’s not one in which I see many people sitting down in front of 27″ monitors and keyboards for their computing needs — even if the monitors are holographic and the keyboards aren’t physical.
But man, talk about the “pure pane of glass” ideal, right?
The argument Apple is implicitly making is that computers — especially the computers of the future that the iPad typifies — are appliances. Appliances can be beautiful, but they shouldn’t exhibit frippery. They should be focused. We should prefer the Kitchen-Aid stand mixer to the plastic knockoff that does twice as much at half the price, because it won’t do any of those things well and it’ll fall apart in a year. (Besides, you can do all those things with the Kitchen-Aid, anyway; you’ll just need to buy some dongles.)
That’s all true. Maybe Ive knows best. But if you showed me a table with an iPad Pro, a Surface Pro, and a Surface Book on it and asked me to rank them in order of Cool Factor, I’d be hard-pressed to put the iPad at the head of the line. Microsoft isn’t trying for tiny-quirk delight, which is just as well (“It looks like you’re trying to add personality to your UX! Can I help?”), but they’re sweating small, thoughtful details. Apple sweats the details of manufacturing processes. That’s great, but it’s not the same thing.
Maybe — just maybe — a little frippery is okay, even if it adds a half-millimeter in depth to a product, or adds a touch of (gasp) skeuomorphism to the UI here and there, or allows a slightly less restrained, tasteful pigment on the anodized aluminum case. Injecting a bit of fun, even weirdness, to their computers in the late ’90s helped pull Apple back from the brink. It may be time for another injection.
Being Kitchen-Aid is a fine goal, but you know what? They sell that stand mixer in nearly three dozen colors.
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