Discover the Reason Why Instacart Workers Want an App Boycott

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On her first day as Instacart’s new CEO in early August, Fidji Simo, a former Facebook executive, acknowledged the tumultuous relationship the grocery delivery company has at times experienced with its workers. Publishing an open letter, she offered change to delivery workers, whom the company treats as independent contractors, not employees. “I want to be a thoughtful and open partner,” she wrote.  She added that workers could email her suggestions on improving working conditions, saying, “My team and I will read every note, and I’ll respond to as many as I can.” But members of Gig Workers Collective, a group of more than 13,000 gig workers that formed to advocate on behalf of app-based food and grocery delivery workers for companies like Uber Eats, DoorDash, and Shipt, say little has changed at Instacart.