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Poor internal communication can negatively impact a business by lowering staff morale, increasing unsatisfaction, and decreasing productivity. Communication inside the organization is a complex area that combines communications, writing, marketing, psychology, HR, IT, and other fields. The value of internal communications is becoming well-known and more vivid in the corporate world. Well-connected teams see a productivity increase of 20–25% according to a McKinsey report. Internal communications can no longer be disregarded, regardless of whether you manage a small organization or employ non-desk workers.
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