A Brief Intro to Automated Text Messages

Automated text messages, also known as business text messaging, are pre-written text messages that are sent automatically to customers or clients. These messages can be used for a variety of purposes, including marketing campaigns, appointment reminders, and customer service. In this blog post, we will explore the definition of automated text messages, how businesses use them, examples of automated text messages, and tips on how to send automated texts to customers.

What are automated text messages?

Automated text messages are pre-written text messages that are sent automatically to customers or clients.

These messages can be triggered by a specific event or action, such as a customer signing up for a service or making a purchase. Automated text messages are typically sent using an automated text messaging tool or software.

How do businesses use automated text messages?

Businesses use automated text message sending to streamline their communication with customers and clients.

For example, a business can use automated text messages to send appointment reminders to customers or to send promotional messages to customers who have made a purchase in the past.

Automated text messages can also be used for customer service, such as sending a message to confirm that a customer's order has been shipped.

Examples of automated text messages

1. Appointment reminders: A business can send automated text messages to remind customers of upcoming appointments.
   
2. Marketing campaigns: A business can send automated text messages to customers who have made a purchase in the past, to promote new products or services.
   
3. Customer service: A business can send automated text messages to confirm that an order has been shipped, or to provide information about a product or service.

How to send automated texts to customers ?

1) Choose a reliable automated text messaging tool or software, such as Textdrip.

2) Create a list of contacts that you want to send automated text messages to.

3) Write the text messages that you want to send.

4) Set your preferences, such as the duration for each message.

5) Send your campaign and allow the automated system to handle the follow-up.

Summary

Automated text messages are a powerful tool that businesses can use to streamline their communication with customers and clients.

They can be used for a variety of purposes, including marketing campaigns, appointment reminders, and customer service.

To get started with automated text messages, businesses can choose an automated text messaging tool or software to create a list of contacts, write the text messages, set up preferences, and send the campaigns to their target audience.