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Emotional intelligence (EQ, EI) is the ability to understand one’s own emotions and the emotions of others, respond to them adequately, and manage their manifestations. The level of EQ depends on how a person or a team communicates, solves complex issues, and deals with difficulties. There are five common components of emotional intelligence: self-awareness, motivation, self-regulation, empathy, motivation and self-regarding feedback. EI is critical for managers as well.