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Software documentation is any written content, images, or video instructions available about the company's computer software. Software documentation might be quite different, as it is created for a specific audience. The main types of software documentation are: Requirements, Architecture documentation, Technical documentation, and End-user documentation. With these tools, you will get the following benefits: Perfect data management and accessibility. Better customer support team cannot cope with all the problems and problems on their own. High security allows users to solve their own problems on own documentation pages.