Sawaram Suthar is CMO at Acquire, and also a founder of TheNextScoop, a digital marketing blog.
Lead generation is often cited as the top challenge by marketers. However, things are changing thanks to the infiltration of AI-technology into evermore aspects of marketing. In one survey, 80% of respondents said that AI would revolutionize marketing by 2020.
The same report also stated that businesses implementing AI close 59% more sales, report 58% more revenue, generate 54% more traffic and engagement, and experience 52% higher conversion.
No wonder AI is being swiftly integrated into the workflows of both B2B and B2C marketers to automate lead generation and client segmentation activities. According to Salesforce, automated lead generation can improve sales productivity by up to 14.5%.
AI is all around us. From chatbots to personal assistants like Siri and Alexa, AI technology is increasingly commonplace. Applications can be found in various industries, especially digital marketing.
Here are four ways AI-based applications are transforming the core aspects of marketing, including generating and nurturing leads:
Hiring human agents to respond to individual emails and queries is cost-intensive and time-consuming.
Thankfully, conversational chatbots can take on the task of answering frequently asked questions, round the clock, while drastically reducing response times and the overall cost of engaging each lead.
Here are some top benefits of integrating chatbots in your workflow:
ML technology enables machines to learn and evolve based on past processes and actions, helping marketers to personalize the customer experience. Marketers can use ML to automate processes such as lead generation and ad targeting, freeing up their valuable time to focus on the more creative aspects of the business.
Here’s how ML can transform your digital marketing process.
Users expect highly customized information and experiences from the brands they interact with. Consequently, marketers must base their ads and other campaigns on buyer personas created on the back of data collected from every visitor.
AI-analysis using machine learning algorithms makes this process faster and more accurate by spotting behavioral patterns far better than humans ever could. Soon, it is expected that such systems will handle large datasets to create highly accurate buyer personas while also generating customized copy to match the preferences of users in various profiles.
Wordsmith is a new AI-enabled program businesses are using to generate automatic content. In a news article, Wired.com reported that media companies, such as Associated Press, use “software to generate news stories on corporate earnings reports.”
Even Fox auto-generates various sports recaps on its site and Yahoo uses similar technology to create customized sports reports for its users. This works by feeding the AI program data from a CSV file and filling up pre-set templates with text according to IFTTT procedure.
For marketers, this saves time and money when creating and distributing highly personalized content.
Today, AI-technology has been proven to help engage and nurture leads. Sophisticated AI-based programs are also capable of generating leads for your business based on your previous preferences and data.
For example, AI can quickly sift through large volumes of transactional and user data collected from various sources to identify your ideal customers, as well as employees. Such software can also send emails and fix meetings automatically to streamline your schedule and save time for everyone.
Intelligent and innovative use of AI technology has the power to transform your lead generation process and significantly impact your profit.
In addition to cutting down response times and offering personalized content to visitors, marketers can also leverage behavioral insights derived from AI applications, and based on predictive analytics, to build effective digital marketing campaigns and support the lead generation process.
What do you think about the future of AI in digital marketing? Share your views in the comments section below; we’d love to hear from you.