The average wait time of an individual using the live chat option is roughly about 35 seconds. 53% of customers are likely to abandon their online purchases if they can’t find quick answers to their questions. Over 40% of US businesses have interacted with online retailers through chatbots. Chatbots are innovative, helpful, and cost-saving.
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M. Abimbola Mosobalaje
@kingabimbola
Creative business story and content writer who aims to bring visibility as a part of digital marketing strategy.
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