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If you were to measure just one thing about your team, one metric that best captures “the human element” what would it be? In software teams, what is the human aspect to the JIRA burn-down chart? The answer we settled on and codified into our standup tool Genchi was “Confidence” The best proxy we have for how likely the team is to achieve their goal is the team’s collective best guess of how confident they are in achieving their goal.