There are two extremes: on the one hand, there are nerds who meddle in dry definitions divorced from current practice, and on the other, there are people driven by hype who are okay with just buzzwords. We will strive to approach a balanced view, address key concepts, and clarify any potential misunderstandings.
Let's digest what we see today: software programs, agentic *smth, agent networks and workflows, multi-agent systems, chatbots, role-based agents, co-pilots, assistants, personal agents, company agents, and who knows what we will see tomorrow.
This “agentification” of everything is temporary. It mainly arises from the fact that the term "agent" carries different meanings in economics, robotics, computer science, and other fields, which can lead to confusion or mislead.
I like this quote from the paper, “Is it an Agent, or just a Program?: A Taxonomy for Autonomous Agents by Stan Franklin and Art Graesser, 1996“:
the only concepts that yield sharp edge categories are mathematical concepts, and they succeed only because they are content free. Agents "live" in the real world (or some world), and real world concepts yield fuzzy categories
To make sense of this, we will categorize everything using four causes (from Aristotle). Final and Formal are the most interesting to us.
The final cause is the reason for its creation:
(market monopolization and revenue capture included by default)
The formal cause is about UI/UX:
algorithms;
APIs;
apps;
chats;
integrated assistants and copilots;
self-sufficient assistants;
platforms.
We can categorize material cause into four subcategories:
digital (code for software);
physical (components for robots);
live (if we count humans as a type of agents);
inanimate (if we don't count role-based chatbots as live entities).
The efficient cause behind all of them is software engineers, data, domain experts, infrastructure, and surely, the recent public emergence of LLMs.
Let's outline the key aspects required to treat a thing as an agent.
Step one, here is the list of features that agents can be described with:
Step two is problematic. Everyone defines the minimal features that qualify something as an agent according to their preferences. Why? Today, it's a trendy thing for companies to do.
You can create your definition based on what we have discussed.
I agree with the viewpoint expressed in the article I mentioned above. We can consider something an agent when it incorporates the first four features: it is persistent, reactive, autonomous, and initiative. From this perspective, not many things today actually match the name "agent.” And, of course, being an agent doesn't mean it's a great product.
Thanks for your attention!
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