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Salesforce

Salesforce, Inc. provides customer relationship management technology that brings companies and customers together worldwide. Its Customer 360 platform empowers its customers to work together to deliver connected experiences for their customers. The company's service offerings include Sales to store data, monitor leads and progress, forecast opportunities, gain insights through analytics and relationship intelligence, and deliver quotes, contracts, and invoices; and Service that enables companies to deliver trusted and highly personalized customer service and support at scale. Its service offerings also comprise flexible platform that enables companies of various sizes, locations, and industries to build business apps to bring them closer to their customers with drag-and-drop tools; online learning platform that allows anyone to learn in-demand Salesforce skills; and Slack, a system of engagement. In addition, the company's service offerings include Marketing offering that enables companies to plan, personalize, and optimize one-to-one customer marketing journeys; and Commerce offering, which empowers brands to unify the customer experience across mobile, web, social, and store commerce points. Further, its service offerings comprise Tableau, an end-to-end analytics solution serving various enterprise use cases; and MuleSoft, an integration offering that allows its customers to unlock data across their enterprise. The company provides its service offering for customers in financial services, healthcare and life sciences, manufacturing, and other industries. It also offers professional services; and in-person and online courses to certify its customers and partners on architecting, administering, deploying, and developing its service offerings. The company provides its services through direct sales; and consulting firms, systems integrators, and other partners. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.

Senior Member of Technical Staff

Agentic AI vs. Copilots: The Shift from "Help Me Write" to "Go Do This"

Building Self-Healing Codebases: Stop Fixing Bugs, Start Architecting Agents

The Code is No Longer the Source of Truth: Why Documentation is the New "Source Code"

The New Software Stack of Code, Prompts, and Policies

Comments, Naming, and Abstractions in the AI Era

System Design in the Age of AI: What Still Requires Human Judgment

Prompt Engineering for Architects: Using LLMs to Validate System Design Constraints

From Copilot to Coworker: Moving Beyond "Autocomplete" to "Autonomous Agents" in the IDE

Is "Agentic Programming" the Next Big Shift?

The AI-Everywhere Architecture: Building Services That Collaborate With LLMs

The Art of the Prompt: Engineering GenAI to Produce SOLID-Compliant Code

Code Review Anti-Patterns: How to Stop Nitpicking Syntax and Start Improving Architecture

Rule Engine + LLM Hybrid Architectures for Safer Code Generation

The Most Ruthless System Architect You’ll Ever Hire is an LLM

The "Comment" Fallacy: Why Self-Documenting Code is Still the Goal

Flip the Script: Write the Tests, Let AI Write the Implementation

Nikita Kothari

Nikita Kothari

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