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CRM software Aka customer relationship management helps to automate your sales activities. ERP is a single and central system to glue together the capabilities and departments of your business. CRM is a boon for a big shot organization with a huge sales team. It gives enough clarity for sales reps about their territories and follow-ups. ERP covers a broad range of business functions and helps to coordinate without any delay or glitches in serving customers. The top leaders in ERP systems: SAP S/4HANA, Microsoft Dynamics and Oracle ERP cloud, and Netsuite.