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The Cliffhanger Method: Crafting an Irresistible Startup Pitchby@youraimarketer
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The Cliffhanger Method: Crafting an Irresistible Startup Pitch

by Muratcan KoylanAugust 31st, 2023
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Cliffhanger is a storytelling technique used in movies to create suspense. A cliffhanger leaves the audience hanging at a critical point with unresolved questions and an uncertain outcome. In a startup pitch, well-placed cliffhangers;1- Pique investors' interest2- Create momentum3- Leave them eager to learn more.
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Ever wondered how to take your startup pitch from good to unforgettably compelling?

This storytelling technique can do just that, and guess what?


I'm about to show you how...


Pitching a startup is an art. We have a few minutes to grab the VC's attention, explain the complex solution, and convince them to give us a shot. But how to leave them wanting more?


I just discovered a writing method called Cliffhanger, a powerful storytelling technique used in movies to create suspense. A cliffhanger leaves the audience hanging at a critical point with unresolved questions and an uncertain outcome.


In storytelling, cliffhangers are placed at the end of chapters.


In a startup pitch, well-placed cliffhangers;

1- Pique investors' interest 2- Create momentum 3- Leave them eager to learn more


Instead of laying all your cards on the table, reveal information piecemeal.


How to Implement Cliffhangers in Your Startup Pitch


  1. Problem Cliffhanger

The problem cliffhanger reveals a glimpse of the problem:


  • What exactly is the problem?

  • Who does it impact?

  • How widespread or painful is it?


"Imagine a world where Fortune 500-level analytics are affordable for startups. Our AI engine is designed to provide just that, giving startups valuable, actionable insights."


  1. Solution Cliffhanger

The solution cliffhanger provides a taste of your ingenious solution but leaves the audience wondering about the details:


  • How exactly does it work?

  • What makes it unique?

  • What are the benefits?


"We're building a SaaS platform that combines AI and machine learning to offer data-driven, customizable business strategies for startups. Your days of flying blind are over."


  1. Demo Cliffhanger

With the demo cliffhanger, you walk through a teaser version of your product:


  • Show just enough to convey the “wow” factor

  • Keep it fast-paced focusing only on the most intriguing features

  • End by trailing off and promising more to come


"Here's a glimpse of CompactKnow's dashboard: content from 3000+ data sources, synthesized into actionable strategies. But wait until you see our real-time insights..."


  1. Story Cliffhanger

The story cliffhanger involves sharing a compelling but unfinished story about how your product impacted a customer or solved a problem:


  • Introduce the character/problem
  • Build up to the encounter with your product
  • End right before the resolution


"Meet Emily, a founder in the blockchain arena. Frustrated and nearly defeated by the saturated market and fierce competition, she stumbled upon CompactKnow. Just when she thought her dreams were slipping away, our platform offered her a glimmer of hope. But let me assure you, her transformative journey had only just begun."


  1. Stats Cliffhanger

With the stats cliffhanger, you reference intriguing data points but leave out the most eye-popping numbers or details:


  • Provide partial datasets or percentages
  • Describe the growth trend but not specific figures
  • Offer comparisons without quantifiable metrics


"Since our limited private beta release, we’ve captured the attention of YC and a16z-backed startups. Our user retention rates? You won't believe how high..."


Strategic Use of Cliffhangers

Now let’s discuss best practices for integrating them into your pitch:


  • Use cliffhangers at crucial moments.

  • Resolve each cliffhanger quickly.

  • Diversify cliffhanger types.

  • Keep pitch flow logical.

  • Save your biggest cliffhanger for last.


Avoiding Pitfalls

While using cliffhangers can captivate the audience, avoid these common pitfalls:

→ Ensure real depth in each cliffhanger. → Resolve some threads; keep others open. → Vary the formula for interest. → Ground claims in reality. → Resolve the biggest cliffhanger. → Engage, don't mislead.


Now let’s look at real-world examples of startups using cliffhangers effectively.


Case Study 1: DoorDash

DoorDash’s early pitch deck utilizes the cliffhangers method to highlight problems, solutions, and create momentum.


  • Problem Cliffhanger: “Restaurants face challenges in meeting demand for convenient delivery. Half of calls for delivery go unanswered.”

  • Solution Cliffhanger: “We developed logistics software that empowers any restaurant to provide on-demand delivery.”

  • Stats Cliffhanger: “In our first year, we expanded to 25 cities and saw exponential growth in partners, consumers, deliveries...”


The pitch contains curiosity, surfaces challenges, and spotlights traction.


Case Study 2: Airbnb

The other great example is from a designer, Brian Chesky.


  • Problem Cliffhanger: “Hotels don’t work for most travelers. They’re expensive, impersonal, and cookie-cutter.”

  • Solution Cliffhanger: “We built a marketplace for people to list and book spare rooms and apartments.”

  • Social Proof Cliffhanger: “These listings get more reviews than the top hotels in New York and San Francisco...COMBINED.”


Cliffhangers help Airbnb highlight hospitality pain points and hint at their revolutionary solution and meteoric growth.


To recap, here are five cliffhanger types to sprinkle throughout your pitch:

  1. Problem Cliffhanger

  2. Solution Cliffhanger

  3. Demo Cliffhanger

  4. Story Cliffhanger

  5. Stats Cliffhanger


Used them to build momentum, and collect that juicy venture money.


As a growth marketer with years of experience at scale-up unicorns, I've had the opportunity to work with exceptional mentors.


Now, I'm merging my expertise with AI and I share insights in AI, Automation, and Startups that I've gained from this journey. 📈


And stay tuned; I'm about to reveal something that will transform your business operations with Automated ChatGPT.